Senior Salesforce Programme Manager - Transformation Lead

ESSENTIAL EMPLOYMENT LTD; Grimsby; On-site; GBP 33,000 - 47,000; Full time

Job summary

ESSENTIAL EMPLOYMENT LTD is seeking an IS Programme Manager in Liverpool to lead large Salesforce programmes and drive business transformation. You will develop roadmaps, manage multiple projects, and report to senior stakeholders, ensuring delivery of Sales Cloud, Service Cloud, and related integrations.

You will oversee budgets, risks, and change controls while guiding cross-functional teams to achieve strategic outcomes and smooth transition to operations.

Responsibilities

• Lead the delivery of large-scale Salesforce programmes and associated business transformation initiatives.
• Develop and maintain programme roadmaps, delivery plans, milestones, and benefits realisation frameworks.
• Oversee multiple projects within the programme, ensuring alignment with strategic objectives and organisational priorities.
• Engage with senior stakeholders to define programme scope, requirements, and expected outcomes.
• Manage programme budgets, resources, dependencies, risks, issues, and change controls.
• Provide leadership to project managers, business analysts, technical teams, and third-party suppliers.
• Ensure successful implementation and optimisation of Salesforce solutions, including Sales Cloud, Service Cloud, Experience Cloud, and associated integrations.
• Establish and maintain programme governance, reporting, assurance, and performance monitoring frameworks.
• Work closely with business and technical stakeholders to ensure effective adoption and change management.
• Manage supplier relationships and contract performance to ensure delivery against agreed objectives.
• Lead programme steering groups, workshops, and executive-level reporting.
• Ensure programme deliverables comply with organisational policies, standards, and regulatory requirements.
• Drive continuous improvement and identify opportunities to maximise the value of Salesforce investments.
• Oversee transition activities and ensure successful handover into operational support and business-as-usual environments.

Job description

ESSENTIAL EMPLOYMENT LTD is seeking an IS Programme Manager in Liverpool to lead large Salesforce programmes and drive business transformation. You will develop roadmaps, manage multiple projects, and report to senior stakeholders, ensuring delivery of Sales Cloud, Service Cloud, and related integrations.

You will oversee budgets, risks, and change controls while guiding cross-functional teams to achieve strategic outcomes and smooth transition to operations.