IS Programme Manager

Essential Employment; Liverpool City Region; On-site; GBP 68,880,000 - 85,411,000; Full time

Job summary

Essential Employment in Liverpool is seeking an IS Programme Manager to lead large-scale Salesforce programmes and drive business transformation. You will develop roadmaps, milestones and benefits realisation while ensuring governance and alignment with strategic objectives.

You will oversee budgets, resources, risks and change controls, providing leadership to project managers, analysts, technical teams and suppliers. A strong focus on adoption of Salesforce solutions is essential.

Qualifications

• Experience leading large-scale Salesforce programmes.
• Strong governance, reporting and benefits realisation skills.
• Ability to manage budgets, risks, and dependencies.
• Stakeholder engagement at senior level.

Responsibilities

• Lead the delivery of Salesforce programmes and associated business transformation initiatives.
• Develop and maintain programme roadmaps, delivery plans, milestones and benefits realisation frameworks.
• Oversee multiple projects within the programme ensuring alignment with objectives.
• Engage with senior stakeholders to define scope, requirements and outcomes.
• Manage programme budgets, resources, risks, issues and change controls.
• Provide leadership to project managers, business analysts, technical teams and suppliers.
• Ensure successful Salesforce solution implementations, including Sales Cloud, Service Cloud, Experience Cloud and integrations.
• Establish and maintain governance, reporting, assurance and performance monitoring frameworks.
• Drive adoption and change management with business and technical stakeholders.

Skills

Programme management

Stakeholder management

Leadership

Budget management

Tools

Salesforce

Job description

IS Programme Manager needed in Liverpool Paying £28.74 per hr ref 377940

Full time hours on a temporary basis

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  Key Responsibilities

  
  
  
  
  • Lead the delivery of large-scale Salesforce programmes and associated business transformation initiatives.
  
  
  • Develop and maintain programme roadmaps, delivery plans, milestones, and benefits realisation frameworks.
  
  
  • Oversee multiple projects within the programme, ensuring alignment with strategic objectives and organisational priorities.
  
  
  • Engage with senior stakeholders to define programme scope, requirements, and expected outcomes.
  
  
  • Manage programme budgets, resources, dependencies, risks, issues, and change controls.
  
  
  • Provide leadership to project managers, business analysts, technical teams, and third-party suppliers.
  
  
  • Ensure successful implementation and optimisation of Salesforce solutions, including Sales Cloud, Service Cloud, Experience Cloud, and associated integrations.
  
  
  • Establish and maintain programme governance, reporting, assurance, and performance monitoring frameworks.
  
  
  • Work closely with business and technical stakeholders to ensure effective adoption and change management.
  
  
  • Manage supplier relationships and contract performance to ensure delivery against agreed objectives.
  
  
  • Lead programme steering groups, workshops, and executive-level reporting.
  
  
  • Ensure programme deliverables comply with organisational policies, standards, and regulatory requirements.
  
  
  • Drive continuous improvement and identify opportunities to maximise the value of Salesforce investments.
  
  
  • Oversee transition activities and ensure successful handover into operational support and business-as-usual environments.
  
  
  
  

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared