Senior Salesforce Platform Lead & Architect

LSEG Business Services RM; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

LSEG Business Services RM seeks a Senior CRM Engineer to own the Salesforce platform strategy, governance, and operational health across Client Services, Onboarding, Sales, Marketing and Operations.

You will provide technical leadership for architecture, security, data integrity, and platform optimization, while guiding AI-enabled automation, release management, and continuous improvement initiatives in a regulated enterprise.

Qualifications

• Extensive experience administering and enhancing enterprise Salesforce environments.
• Strong expertise in Salesforce architecture, security, data management, and governance.
• Proven track record leading complex CRM initiatives and transformational programs.
• Experience with Agile, DevOps, and product-based delivery models.

Responsibilities

• Own the end-to-end Salesforce platform strategy, administration, governance, and operational health.
• Provide technical leadership for Salesforce architecture, security, and platform optimization.
• Lead platform capacity planning, performance monitoring, data quality management, and remediation of technical debt.
• Drive adoption of AI and automation technologies and manage release/change processes.

Skills

Salesforce administration

Security & governance

CRM leadership

Education

Bachelor’s degree in CS or related

Tools

Salesforce Flow

CI/CD pipelines

Git & version control

Job description

LSEG Business Services RM seeks a Senior CRM Engineer to own the Salesforce platform strategy, governance, and operational health across Client Services, Onboarding, Sales, Marketing and Operations.

You will provide technical leadership for architecture, security, data integrity, and platform optimization, while guiding AI-enabled automation, release management, and continuous improvement initiatives in a regulated enterprise.