Senior Salesforce Platform Architect & CRM Leader

London Stock Exchange Group; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare

Retirement planning

Paid volunteering days

Wellbeing initiatives

Career development

Job summary

London Stock Exchange Group (LSEG) is seeking a Senior CRM Engineer to own the Salesforce platform strategy, administration, and governance. You will lead architecture, security, and performance efforts while driving CRM transformations and AI-enabled capabilities across key business areas.

In this role you will collaborate with business stakeholders, manage platform reliability, and oversee release and environment management.

Qualifications

• Extensive experience administering and enhancing enterprise Salesforce environments.
• Experience leading complex CRM initiatives and platform transformations.
• Knowledge of Salesforce Flow, automation, reports, dashboards, and governance.

Responsibilities

• Lead end-to-end Salesforce platform strategy, governance, and operations.
• Provide technical leadership for Salesforce architecture, security, and optimization.
• Drive automation, AI adoption, and platform modernization initiatives.

Skills

Salesforce platform leadership

Security governance

Platform optimization

Agile/DevOps collaboration

Stakeholder management

Education

Degree in IT/CS/Engineering or equivalent

Tools

GitLab

JIRA

ServiceNow

Apex/LWC

Job description

London Stock Exchange Group (LSEG) is seeking a Senior CRM Engineer to own the Salesforce platform strategy, administration, and governance. You will lead architecture, security, and performance efforts while driving CRM transformations and AI-enabled capabilities across key business areas.

In this role you will collaborate with business stakeholders, manage platform reliability, and oversee release and environment management.