Senior Salesforce Platform Engineering Lead

Realex Payments; City of Westminster; Vor Ort; GBP 140.000 - 200.000; Vollzeit

Zusammenfassung

Realex Payments seeks a Salesforce Engineering Lead to drive strategy, delivery, and operational excellence across our Salesforce ecosystem. You will lead multiple engineering teams, set KPIs, manage budgets, and partner with product and architecture to align roadmaps with business objectives.

The role requires 10+ years in technology, 5+ years leading large Salesforce teams, and deep knowledge of Sales Cloud, Service Cloud, Experience Cloud, MuleSoft, and Data Cloud, with a proven track record

Qualifikationen

• Minimum 10+ years of technology experience, including 5+ years leading large-scale Salesforce engineering organisations or platform teams.
• Significant experience managing managers and leading multiple engineering teams across complex enterprise environments.
• Proven track record delivering large-scale Salesforce programmes and platform transformations.
• Deep understanding of Salesforce technologies including: Sales Cloud, Service Cloud, Experience Cloud, Agentforce, Data Cloud / Data 360, MuleSoft, Salesforce Platform Services.
• Experience establishing engineering operating models, governance structures, and delivery frameworks at enterprise scale.
• Strong knowledge of modern engineering practices including: CI/CD, DevOps, Quality Engineering, Site Reliability Engineering principles, Release Management, Agile Product Delivery.
• Demonstrated success managing budgets, financial planning, vendor contracts, and resource forecasting.
• Experience developing engineering KPIs and operational performance frameworks focused on quality, reliability, delivery, and customer outcomes.
• Strong understanding of enterprise architecture principles, security requirements, compliance obligations, and technology risk management.
• Experience leading geographically distributed teams across multiple time zones and locations.
• Strong commercial acumen with the ability to balance strategic priorities, resource constraints, and business outcomes.
• Exceptional stakeholder management and executive communication skills with the ability to influence senior business and technology leaders.
• Experience leading organisational change, transformation programmes, and technology modernisation initiatives.
• Salesforce certifications and leadership experience within Salesforce-focused organisations are highly desirable

Aufgaben

• Define and execute the engineering strategy for the Salesforce platform, aligning technology investments with business objectives and enterprise priorities.
• Lead multiple engineering teams, engineering managers, technical leads, developers, administrators, QA resources, and platform specialists across global locations.
• Establish and manage engineering KPIs, OKRs, scorecards, and operational metrics to drive performance, quality, reliability, and productivity.
• Own resource planning, workforce strategy, organisational design, succession planning, and talent development across the Salesforce engineering function.
• Manage engineering budgets, vendor relationships, consultancy engagements, and offshore delivery partnerships.
• Drive delivery excellence across multiple products, programmes, and platform initiatives, ensuring predictable and high-quality outcomes.
• Partner with Product, Architecture, Operations, and Business leadership to define roadmaps, priorities, and investment plans.
• Champion engineering best practices including DevOps, CI/CD, automation, observability, resilience, and secure development principles.
• Build and maintain a high-performance engineering culture focused on accountability, collaboration, innovation, and continuous learning.
• Ensure platform stability, availability, scalability, and security while managing risk, technical debt, and operational performance.
• Lead major incident management, service improvement initiatives, and operational governance activities.
• Drive the adoption of emerging Salesforce technologies including Agentforce, AI capabilities, Data Cloud, automation, and advanced analytics.
• Establish governance frameworks that balance agility, quality, compliance, and risk management.
• Develop leadership capability within the organisation through coaching, mentoring, and career development programmes.
• Represent Salesforce engineering within executive leadership forums, providing regular updates on delivery, risks, platform performance, and strategic initiatives, As Salesforce Engineering Director, you will be responsible for leading the teams and capabilities that underpin one of the organisation's most strategic technology platforms. You will drive engineering excellence, shape the future roadmap, and ensure our Salesforce ecosystem continues to evolve in line with business growth and customer expectations. Our role is to bring new ideas to the operation, staying at the cutting edge of Salesforce's roadmap whilst delivering secure, scalable, and high-quality solutions at enterprise scale.
• Minimum 10+ years of technology experience, including 5+ years leading large-scale Salesforce engineering organisations or platform teams

Kenntnisse

Leadership

Engineering strategy

Stakeholder management

DevOps

CI/CD

Site Reliability

Release management

Agile delivery

Budget management

Vendor management

Tools

Sales Cloud

Service Cloud

Experience Cloud

Agentforce

Data Cloud

MuleSoft

Salesforce Platform Services

Jobbeschreibung

Realex Payments seeks a Salesforce Engineering Lead to drive strategy, delivery, and operational excellence across our Salesforce ecosystem. You will lead multiple engineering teams, set KPIs, manage budgets, and partner with product and architecture to align roadmaps with business objectives.

The role requires 10+ years in technology, 5+ years leading large Salesforce teams, and deep knowledge of Sales Cloud, Service Cloud, Experience Cloud, MuleSoft, and Data Cloud, with a proven track record