Salesforce Lead: Digital Transformation & Platform Owner

Recycling Lives Services; Preston; On-site; GBP 52,000 - 58,000; Full time

Benefits offered by this job

Salary £52k-£58k

25 days annual leave

Pension 5%/3%

Employee Assistance Programme

Healthcare

Cycle to Work

Maternity/Paternity pay

Social impact role

Job summary

Recycling Lives Services is seeking an experienced Salesforce Lead to own and enhance our Salesforce platform, guiding digital transformation across the business. The role combines platform ownership with hands-on development to optimize processes and integrations.

You will work with our Digital Transformation Manager, Data Analyst and Value Creation team to translate business needs into scalable solutions and support our technology roadmap while ensuring security and governance across Sales,

Qualifications

• Hands-on experience developing and deploying Apex classes and triggers in production.
• Experience building Lightning Web Components and maintaining Visualforce pages.
• Strong Salesforce administration skills: users, permissions, sharing, record types, Flow, validation rules.
• Experience integrating Salesforce with finance, operational, or other critical systems.
• Experience managing Salesforce releases through testing, UAT and production deployment.

Responsibilities

• Own day-to-day administration, support and development of Salesforce across Sales Cloud, Service Cloud, Marketing Cloud and Data Cloud.
• Manage Salesforce support queue to ensure responsive service for users.
• Build and maintain solutions using Apex, LWC, Visualforce and declarative tools.
• Design and maintain integrations between Salesforce and external systems with monitoring and error handling.
• Manage releases from sandbox through UAT to production, including testing and rollback planning.
• Maintain platform security, permissions and access controls, including Salesforce Shield and Event Monitoring.
• Improve data quality and governance with operational teams.
• Translate business requirements into effective Salesforce solutions; decide when to configure vs. custom develop.
• Produce process documentation and provide training and technical support to users and junior members.

Skills

Salesforce

Apex

Lightning Web Components

Security & Compliance

Data governance

Communication

Problem solving

Tools

Apex

Lightning

Visualforce

Flow

Job description

Recycling Lives Services is seeking an experienced Salesforce Lead to own and enhance our Salesforce platform, guiding digital transformation across the business. The role combines platform ownership with hands-on development to optimize processes and integrations.

You will work with our Digital Transformation Manager, Data Analyst and Value Creation team to translate business needs into scalable solutions and support our technology roadmap while ensuring security and governance across Sales,