Senior Salesforce Administrator

Echo Managed Services; Walsall; On-site; GBP 40,000 - 53,000; Full time

Job summary

Join a leading company as a Senior Salesforce Administrator in Walsall, where you will manage and optimize the Salesforce platform. This role offers a competitive salary, a supportive environment, and opportunities for professional growth while driving Salesforce innovation and continuous improvement.

Benefits

Pension scheme with employer contributions

25 days holiday + bank holidays

24/7 GP service

Employee Well-being programme

Free onsite parking

Onsite Gym

Qualifications

• Minimum of two years’ experience in Salesforce administration.
• Strong understanding of security models and user management.
• Familiarity with Salesforce tools like Gearset and automation.

Responsibilities

• Day-to-day administration of the Salesforce platform.
• Implementing configuration changes and managing Salesforce Org instances.
• Overseeing testing activities related to configuration changes.

Skills

Salesforce administration

Configuration

Problem-solving

Education

Salesforce Certified Administrator

Tools

Gearset

Data Loader

Job description

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Join to apply for the Senior Salesforce Administrator role at Echo Managed Services

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Job Title Senior Salesforce Administrator

Location Walsall

Salary To £53,000 depending on experience

Hours 37 hours per week

Join our dynamic team here at Echo Managed Services driving Salesforce innovation, working on exciting projects and continuous platform enhancements. Thrive as a Senior Salesforce Administrator in a collaborative and supportive environment that fosters professional growth and career development.

Who We Are

Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.

The Role

We are seeking a Senior Salesforce Administrator to manage and optimise our Salesforce platform, ensuring seamless operation and alignment with business needs. This role involves system configuration, security management, data integrity, and process automation, alongside testing and defect resolution. The ideal candidate will have strong experience with Salesforce administration, configuration, and deployment tools such as Gearset.

Key Responsibilities

• Day-to-day administration of the Salesforce platform, including user license management, security settings, and permission management.
• Implementing configuration changes, such as custom objects, fields, flows, and page layout updates.
• Managing Salesforce Org instances, including sandbox refreshes, backups, managed package installations, and archiving.
• Overseeing testing activities related to configuration changes, managed packages, and defect resolution.
• Ensuring defects are reported, categorized, and prioritised based on severity and business impact.
• Managing the release process for fixes and updates while maintaining system stability.
• Deploying changes using Gearset or similar tools to ensure version control and efficient release management.
  
  

What You’ll Need

Required Skills & Experience:

• Minimum of two years’ experience in Salesforce administration and configuration.
• Strong understanding of security models, access controls, and user management within Salesforce.
• Familiarity with Salesforce tools such as Gearset, Data Loader, and automation (flows, process builder, etc.).
• Knowledge of testing strategies, defect management, and deployment methodologies.
• Excellent problem-solving skills and ability to optimize workflows.
• Salesforce certifications (such as Salesforce Certified Administrator) are highly desirable.
  
  

What You’ll Get In Return

• A competitive salary
• Pension scheme with employer contributions
• 25 days holiday + bank holidays
• A supportive and collaborative work environment where your ideas and contributions are highly valued
• Mentorship and guidance from experienced professionals
• 24/7 GP service.
• Access to my premier benefits – store discounts.
• Employee Well-being programme
• Free onsite parking
• Onsite Gym

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Outsourcing/Offshoring

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