Salesforce Administrator

SaaScend; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading revenue operations consultancy is seeking a Salesforce Administrator to manage and optimize client Salesforce environments. This role involves supporting onboarding, customizing solutions, and ensuring clients maximize their Salesforce investments. Ideal candidates will have 2-4 years of experience, relevant certification, and strong analytical and communication skills.

Qualifications

• 2 to 4+ years of experience in Salesforce administration.
• Familiarity with SaaS platforms and marketing automation tools.
• Ability to manage change and train users effectively.

Responsibilities

• Administer and maintain Salesforce platforms for multiple clients.
• Support onboarding of new clients, including system configuration.
• Monitor system performance and troubleshoot issues.

Skills

Analytical skills

Problem-solving

Attention to detail

Communication

Collaboration

Critical thinking

Creative problem-solving

Education

Salesforce Administrator certification (ADM 201 or equivalent)

Job description

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SaaScend is a rapidly growing revenue operations consultancy that works closely with Go-To-Market teams at B2B Companies.

We provide expert guidance for optimizing processes and systems, enabling unified focus on growth, better decision-making, and helping these businesses achieve their ultimate revenue potential.

At SaaScend, we believe in empowering our team members to pave their own paths and make a significant impact quickly. We are a highly collaborative, remote-first team that values supporting and investing in each member's growth and well-being. We invest in our team, called the “teamo,” fostering both hard and soft skills to become better consultants.

We aim to scale our clients and our people intentionally, helping them become the best version of themselves. Our Salesforce Administrators are crucial to the success of our projects and retainer clients, especially smaller, less complex ones.

Role Description:

You will manage and optimize our clients' Salesforce environments, including Pardot, Service Cloud, Sales Cloud, Einstein, and CPQ. Your expertise will ensure clients maximize their Salesforce investments, improve business processes, and reach their strategic goals.

Responsibilities:

• Administer and maintain Salesforce platforms (Pardot, Service Cloud, Sales Cloud, Einstein, CPQ) for multiple clients.
• Support onboarding of new clients, including system configuration, data migration, and user training.
• Collaborate with clients to understand their needs and customize Salesforce solutions accordingly.
• Implement and manage Salesforce integrations with other systems.
• Monitor system performance, troubleshoot issues, and improve system functionalities.
• Create and maintain detailed documentation of configurations and customizations.
• Provide ongoing support and training to ensure proficient use of Salesforce tools.
• Stay updated with Salesforce releases and best practices, applying them to client environments.

Requirements:

• 2 to 4+ years of experience
• Salesforce Administrator certification (ADM 201 or equivalent)
• Experience with automation and process improvement initiatives
• Ability to manage change and train users effectively
• Familiarity with SaaS platforms and their integrations, including marketing automation tools
• Excellent analytical, problem-solving, and attention to detail skills
• Strong communication and collaboration abilities
• Capacity to handle multiple projects in a fast-paced environment
• Critical thinking and creative problem-solving skills
• Motivation to learn, grow, and proactively contribute

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Business Consulting and Services

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