Senior Salesforce Administrator - " Global life-science leader"

Laboratory Corporation; Harrogate; Remote; GBP 45,000 - 65,000; Full time

Job summary

Labcorp is seeking a Senior Salesforce Administrator to join their Commercial Operations team. This home-based full-time role involves maintaining the Salesforce system, providing technical support, and collaborating with various departments to meet client needs. Candidates should possess strong Salesforce experience, relevant certifications, and excellent analytical and communication skills.

Benefits

Work-life balance with flexible hours

Access to various training formats for career growth

Qualifications

• Minimum 3 years' experience with Salesforce or similar.
• Salesforce Administrator Certification required.
• Experience in B2B sales environment preferred.

Responsibilities

• Maintain the Labcorp BLS CRM system (Salesforce) and provide end-user support.
• Lead Salesforce Administration, including troubleshooting and support.
• Translate business requirements into functional specifications for projects.

Skills

Customer Service

Attention to Detail

Analytical Skills

Teamwork

Communication

Organizational Skills

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Microsoft Exchange

SQL Server

Active Directory

IIS

Job description

Title

Senior Salesforce Administrator

Locations

UK

Type

home-based

Position type

Full-time, permanent role

About Labcorp:

We are a global leader in innovative and comprehensive laboratory services, helping doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. With over 60,000 employees, our cutting-edge diagnostics and drug development capabilities address major health challenges, accelerate healthcare breakthroughs, and impact lives worldwide.

About the role:

As part of the Commercial Operations team, the Senior System Administrator will maintain the Labcorp BLS CRM system (Salesforce) and related tools, providing end-user support and technical expertise.

• Support the Commercial Operations Team to leverage technologies for client needs.
• Combine interests in sales, proposals, contracts, data analytics, and technology.
• Lead Salesforce Administration, including system knowledge, troubleshooting, and support.
• Maintain relationships with all Salesforce users across departments.
• Translate business requirements into functional specifications for projects.
• Support Salesforce governance processes.
• Understand technical requirements for Salesforce Automation, Microsoft Exchange, SQL Server, Active Directory, and IIS.
• Communicate effectively to promote system benefits and training.

About you:

Successful candidates will have:

• Excellent customer service, attention to detail, and tact.
• Strong MS Office skills, especially Excel, Word, Outlook, PowerPoint.
• Ability to plan, multi-task, and prioritize.
• Teamwork, communication, and organizational skills.
• Ability to meet deadlines.
• Analytical skills and a positive attitude.

Your qualification:

• Bachelor's degree or equivalent experience.
• Minimum 3 years' experience with Salesforce or similar.
• Salesforce Administrator Certification.
• Salesforce Advanced Administrator Certification.
• Experience in B2B sales environment.
• Optional: Salesforce Platform App Builder and Sales Cloud Consultant Certifications.
• Life sciences industry experience preferred.

What you will find at Labcorp:

• Work-life balance: Manage your work and personal life with flexible hours and employee-friendly leave policies.
• Training & development: Access various training formats to grow your career and develop a global mindset.

Why us:

• Labcorp is a leader in diagnostics and drug development, supporting global pharmaceutical advancements.
• Top provider in clinical trial data and early-phase solutions.
• First to receive FDA approval for at-home COVID-19 testing kits.
• Recognized as one of Forbes' World's Best Employers 2020.
• Join us for a stable, long-term international career with top-tier clients.

Equal Opportunity Employer:

Labcorp promotes inclusion and does not discriminate based on protected characteristics. We consider all qualified applicants, including those with arrest or conviction records, in accordance with applicable laws.

We encourage all to apply:

If you need assistance or accommodations, visit our accessibility site or contact us at Labcorp Accessibility. For privacy details, see our Privacy Statement.