Senior Sales Order Processor

Michael Page (UK); Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Senior Sales Order Processor to enhance their customer service team in Milton Keynes. This permanent, full-time role offers the chance to manage the end-to-end Sales Order Processing while ensuring excellent communication with customers and internal teams. The ideal candidate will bring experience in B2B customer service, showcasing their ability to maintain strong relationships and resolve queries efficiently. With a competitive salary and excellent benefits, this opportunity promises career progression within a leading retail organization. If you're self-motivated and passionate about customer service, this role is perfect for you.

Benefits

Career Progression Opportunities

Competitive Salary

Excellent Benefits

Qualifications

• Experienced in B2B Customer Service and Order Processing.
• Excellent communication skills, both written and verbal.

Responsibilities

• Manage the Sales Order Processing from start to finish.
• Act as the first point of contact for customer queries.

Skills

B2B Customer Service

Communication Skills

Data Input

Self-Motivation

Tools

MS Office

Job description

• Permanent, full time role based in Milton Keynes
• Ideal for an experienced B2B Customer service professional

About Our Client

The client is a leading organisation within the Retail industry with international presence. Due to continued growth, they are looking for a Senior Sales Order Processor to join them on a permanent basis to be based in their office in Milton Keynes. The ideal candidate will have a background in B2B Sales Order Processing, as well as having excellent customer service skills.

Job Description

As a Senior Sales Order Processor, your key responsibilities will include:

• Act as the first point of contact for any incoming customer queries, via phone, email or online.
• Manage the Sales Order Processing process from end to end, ensuring communication with all parties and resolving and communicating any delays.
• Maintain strong customer relationships with key customers.
• Provide administrative support to the sales team.
• Report on stock levels.
• Liaise closely with the supply chain team to ensure orders are delivered on time and in full.

The Successful Applicant

The ideal candidate will:

• Be an experienced customer service professional ideally with B2B Order Processing experience.
• Be friendly and approachable with excellent communication skills, both written and verbal.
• Be proficient with IT and inputting data on systems, as well as MS Office.
• Be self-motivated and willing to learn.
• Live locally to Milton Keynes.

What's on Offer

A competitive salary, excellent benefits, and career progression opportunities.