Sales Order Processor

TN United Kingdom; Witney; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join a dynamic team at a leading supplier of pool and spa products in the UK. As a Sales Order Processor, you will play a crucial role in managing orders and ensuring customer satisfaction. This office-based position offers a competitive salary, generous holiday allowance, and a comprehensive health cash plan. You will be part of a close-knit team, contributing to a company known for its innovation and quality in the wet leisure industry. If you are detail-oriented and possess strong customer service skills, this role is perfect for you!

Benefits

Competitive Pension Plan

Generous Holiday Allowance

Comprehensive Health Cash Plan

Cycle to Work Scheme

Long Service Awards

Employee of the Season

Free Parking

Qualifications

• Proven experience in sales order processing or similar role.
• Strong customer service skills and attention to detail.

Responsibilities

• Manage and process sales orders efficiently and accurately.
• Coordinate with departments for timely delivery of products.

Skills

Sales Order Processing

Customer Service

Attention to Detail

Communication Skills

Organizational Skills

Time Management

Tools

Microsoft Software

SalesForce

AS400

Job description

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Certikin is looking for a Sales Order Processor to join our Customer Service Team.

The successful candidate will be responsible for managing and processing sales orders efficiently and accurately. Your role will involve coordinating with various departments to ensure timely delivery of products and services to our customers.

Based in our Head Office in Witney, Oxfordshire.

The job includes:

• Processing sales orders and ensure accuracy of order details
• Coordinate with the Technical team to verify orders where required
• Communicating with our customers regarding their orders status
• Collaborate with our distribution department and warehouse teams to ensure smooth fulfilment

What will you bring to the role?

• Proven experience in a sales order processing or similar role
• Strong customer service experience and skills
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Proficiency in Microsoft software
• Previous experience working with SalesForce and AS400 would be advantageous but not essential

About Certikin

Certikin is a leading supplier of pool and spa products in the UK. We offer a wide range of products, including pool covers, heating and ventilation equipment, pool cleaners, and more. Established in 1963, Certikin has built a reputation for premium quality and innovation in the wet leisure and water treatment industry.

Certikin is part of the Fluidra group, a global leader in the pool and wellness industry, which allows them to serve over 50 countries with a diverse product portfolio

Why Join Us?

Your role will be office based working 37 hours a week within a close knit and highly knowledgeable team.

We are offering an annual salary of £26,000 depending on experience plus a performance related bonus.

Competitive Pension Plan: Secure your future with our 4% pension contribution. We invest in your long-term financial well-being, ensuring you have a solid foundation for retirement.

Generous Holiday Allowance: We believe in work-life balance. Start with 25 days of holiday, and as you grow with us, enjoy up to 28 days with long service. Take the time you need to relax, recharge, and spend quality moments with your loved ones.

Comprehensive Health Cash Plan: Your health matters to us. Our health cash plan helps cover everyday healthcare costs, from dental check-ups to physiotherapy, giving you peace of mind and support when you need it most.

Cycle to Work Scheme: Promote a healthy lifestyle and reduce your carbon footprint with our cycle to work scheme. It’s a great way to stay fit, save on travel costs, and contribute to a greener environment.

Long Service Awards: We value loyalty and dedication. Our long service awards recognize and reward your commitment to the company, celebrating your milestones with us.

Employee of the Season: We appreciate hard work and excellence. Our Employee of the Season program acknowledges outstanding performance, giving you the recognition you deserve.

Free Parking: Enjoy the convenience of free parking at our head office. Save time and money with easy access to your workplace, making your daily commute hassle-free.

At Certikin (part ofFluidra), we are committed to both the professional and personal development of our employees. Thanks to our highly qualified team of experts we are able to fulfill our main mission: To create the perfect Pool and Wellness experience responsibly.