Senior Sales Manager

The Hoxton; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

The Hoxton is seeking a Senior Sales Manager to lead sales efforts across its London locations. The role involves proactively generating business, managing accounts, and working collaboratively with the sales team to maximize revenue opportunities while nurturing client relationships. The ideal candidate will have experience in hotel sales and a passion for hospitality, eager to thrive in a fast-paced environment.

Benefits

25 days holidays plus bank holidays

Health cash plan for physical & mental wellbeing

Free night at The Hoxton and meal for two upon starting

Discounts across Ennismore brands

Annual free night at The Hoxton and milestones bonuses

Qualifications

• At least 2 years’ experience in London Hotel sales.
• Ability to grow and nurture long-lasting relationships.
• Enthusiastic and able to work autonomously.

Responsibilities

• Generate new business across meetings, events, and groups.
• Support total account management for existing accounts.
• Prepare and execute creative sales strategies.

Skills

Relationship Management

Sales Strategy

Business Development

Networking

Job description

Company Description

We are currently looking for a Senior Sales Manager to join our London Cluster sales team.

Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share.

Reporting to the Area Director of Sales – London, we’ll look to you to drive some amazing business into Hoxton’s London portfolio of hotels across all segments with key focus into the meetings and events and groups. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark, and our newest location, The Hoxton, Shepherd’s Bush.

If you’re great with people, keen to hit those targets, and have several years’ experience in a hotel sales environment, this is just the ticket.

Job Description

What you’ll do…

1. Proactively generate new business across meetings, events, and groups by working and targeting key domestic and international DMCs, TMCs, the Accor brand, and GSO.
2. Support with total account management across the portfolio of existing accounts to uncover opportunities locally across MICE for The Hoxton’s London Cluster. This includes building great relationships with some big names and entertaining regularly within the hotels, as well as leading on strategic actions to increase share.
3. Work with the Area Director of Sales to prepare and execute creative sales strategies to maximize our revenue opportunities across multiple segments.
4. Use initiative to generate new business leads through market research, utilising our tools, liaising with the Global Sales team and the Accor team.
5. Get involved in supporting, coaching, and mentoring the junior members of the sales team and working closely with the Mice manager.
6. Pay attention to the commercials and monitor new market trends – absorbing the monthly figures and tweaking sales strategies accordingly to ensure budgets are met throughout the year.
7. Represent The Hoxton at industry networking events and sales trips.
8. Organise show rounds, familiarisation trips, office visits, and presentations to enhance The Hoxton’s exposure amongst ‘Key Decision Makers’ in the industry.
9. Utilise the ACCOR systems to maintain up-to-date account information and assess lead opportunities.
10. Work towards Corporate, Consoirtia & Group, M&E revenue goals and team KPIs.
11. Cross-sell The Hoxton and Ennismore properties globally.
12. Support with weekly and monthly reporting, strategy meetings, and owners reports.

Qualifications

What we’re looking for…

1. Someone with at least 2 years’ experience in London Hotel sales who can make a quick impact in our team.
2. A people person who’s great at growing and nurturing long-lasting relationships.
3. We’re big on enthusiasm and those who get a kick out of working autonomously.
4. People who enjoy working in a place where things move and change quickly.
5. You’re looking for a place where you can be you; no clones in suits here.
6. You’re passionate about hospitality – whether that’s a drink, a meal, an event, or a bed for the night.
7. We leave our egos at the door and help each other to get the job done.
8. You’re up for doing things differently and trying (almost) everything once.
9. If we get stuck in a lift together, we’d have a good time and share a few laughs.
10. You want to be part of a team that works hard, supports each other, and has fun along the way.

Additional Information

What’s in it for you…

• Competitive salary
• 25 days holidays (plus bank holidays), pension, and life insurance
• A health cash plan to claim money back and access to support for your physical & mental wellbeing
• Confidential hotline and mental health first aiders
• Retail & hospitality perks through our partners
• Free night at The Hoxton and a meal for two upon starting
• Free shift meals
• Discounts across Ennismore brands for you and your family
• Annual free night at The Hoxton and milestones bonuses
• Opportunities for progression and global mobility
• Training programs and development opportunities
• Volunteer leave
• Team events and parties
• Enhanced family leave
• Diversity and inclusion events