Senior Sales Development Representative – B2B (BPO Market)

TELUS Digital; Basildon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company, TELUS Digital, is seeking a Senior Sales Development Representative to enhance their B2B pipeline. This pivotal role focuses on engaging decision-makers and creating sales opportunities across various industries. The ideal candidate will have a strong background in B2B sales, excellent communication skills, and a consultative approach to outreach.

Qualifications

• 3+ years of experience in B2B sales development.
• Experience selling to mid-market or enterprise buyers.
• Proven success generating pipeline through outbound channels.

Responsibilities

• Research and prospect ideal B2B customer profiles.
• Drive outbound campaigns to create qualified sales opportunities.
• Collaborate with marketing on content and messaging strategies.

Skills

B2B sales development

Consultative sales approach

Communication skills

Time management

Relationship building

Tools

CRM tools

Sales engagement tools

Lead generation platforms

Job description

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Full Job Description

About TELUS Digital

TELUS Digital (NYSE: TIXT) focuses onthe value of human connection to design, build and deliver high-tech,high-touch customer experiences powered by next-gen digital solutions.With almost 75,000 team members and delivery centers across 30countries in Africa, Asia, North and Central America, and Europe,TELUS Digital empowers customer experience innovation through digitalenablement, spirited teamwork, agile thinking, and a caring culturethat puts customers first. The company's solutions cover customerexperience, content moderation, digital transformation, IT lifecycle,advisory and digital consulting, risk management, and back-officesupport. Fueling any stage of company growth, TELUS Digital partnerswith some of the world’s most disruptive brands from fast-growingtech, financial services and fintech, games, travel and hospitality,healthcare, and ICT industries. The company serves clients in over 50languages. Learn more at: telusdigital.com

Position Overview

The Senior SDRwill play a pivotal role in fueling our B2B pipeline. You’ll befocused on identifying, engaging, and qualifying decision-makers attarget companies, creating meaningful sales conversations that lead tonew business opportunities.

This is a high-impact,outbound-heavy role that requires strategic thinking, commercialacumen, and a consultative approach to outreach.

Inyour new role you will be using various tools and techniques to gatherdata on potential clients, assessing their fit with the company’sofferings, and initiating contact to spark interest.

Byeffectively communicating the value proposition, you pave the way forthe Commercial team to engage and convert these leads into valuablebusiness relationships.

Keyresponsibilities

• Research, identify, and prospectinto ideal B2B customer profiles across industries such as fintech,e-commerce, SaaS, healthcare, logistics, and more
• Buildmulti-threaded relationships with key stakeholders (e.g. VPs ofOperations, Customer Support, Finance, Procurement, etc.)
• Drive outbound campaigns via email, phone, LinkedIn, andother B2B channels to create qualified sales opportunities
• Qualify inbound leads based on detailed discovery usingframeworks like BANT, or SPIN
• Work closely with AccountExecutives to move qualified opportunities through the sales funnel
• Use CRM and sales engagement platforms to track pipeline andoptimize workflows
• Collaborate with marketing on content andmessaging strategies for B2B campaigns
• Share insights fromthe field to help shape GTM strategies and positioning

Requirements

• 3+years of experience in a B2B sales development or business developmentrole
• Experience selling to mid-market or enterprise buyers,preferably in the BPO, SaaS, or tech-enabled services space
• Proven success generating pipeline through outbound channelsin a B2B environment
• Strong understanding of B2B buyingcycles and ability to engage with senior-level stakeholders
• Excellent written and verbal communication skills, with aconsultative sales approach
• Comfortable working with CRMs,sales engagement tools, and lead generation platforms
• Self-starter with strong time management skills and a huntermentality
• Familiarity with outsourcing solutions, contactcenters, or customer experience platforms
• Experience sellingto global teams
• Background in high-growth or startupenvironments
• Understanding of complex B2B procurementprocesses and multi-stakeholder sales cycles

TELUS Digital

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