Senior Sales Advisor

Raab-Karcher Baustoffhandel; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Life assurance

34 days holiday (incl. bank holidays)

Gift and wellbeing schemes

Cycle2Work

Job summary

Jewson, a leading building materials distributor in Northern Europe, is seeking a Senior Sales Advisor in London to deliver outstanding service to customers in person and over the phone. You will build strong relationships, understand needs, and provide proactive advice to drive sales and satisfaction.

You will use our in-house systems to process orders, organise delivery times, and keep customers updated throughout their journey, while contributing to sales growth through upselling and

Qualifications

• Experience in building materials and merchant industry preferred.
• Track record of exceeding sales targets.
• Ability to translate customer needs into practical product solutions.

Responsibilities

• Develop relationships with new and existing customers face-to-face and by phone.
• Understand customer needs and provide proactive advice and solutions.
• Process orders, organise delivery times, and update customers throughout their journey.
• Drive sales growth through upselling and cross-selling relevant products.

Skills

Sales experience

Customer service

Upselling & cross-selling

Proactive approach

Strong communication

Tools

Project Estimator

Tool Hire

Job description

Are you based in the Cricklewood area?Do you have sales experience and a proactive approach to customers?Do you have a passion for working with people?Jewson a leading building materials distributor in Northern Europe, is looking for a Senior Sales Advisor who's as passionate about great service as we are.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).Location: Jewson, Depot Approach, London, NW2 3DY.Hours: 7:00am - 16:30pm or 7:30am to 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.What you’ll be doing:Our Senior Sales Advisor's are an important contributor to the teams shared success and an essential part of our Customers positive experience with us. In order to support our customers and deliver a great service you will;Get to know our product lines and services in order to make the most of all customer interactions.Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.Get to know the local market to support plans for sales growth.Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge.Develop and implement strategies to grow sales, setting clear objectives for the team and maximising growth through cross selling and leveraging our solutions such as Project Estimator and Tool Hire.Required Skills and Experience:In depth knowledge of building materials, construction-related products and the merchant industry including local market dynamics and competitor activity.Sound awareness of commercial metrics (margin, pricing, conversion rates, sales forecasting, etc.) with ability to interpret data, identify trends, and take action to improve performance.We are looking for a team player with a desire to succeed.A background in Sales with a strong track record of exceeding sales targets would be preferable.Self motivated with an entrepreneurial spirit.Strong communication and commercial awareness to be able to provide great customer service.What’s in it for you:Discretionary bonus.A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.Generous employee discounts.Access to discounts with hundreds of your favourite high street and online retailers.Retirement savings plan.Life assuranceEnhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.About us:At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!What's next…If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.