Senior Sales Advisor

The Cotswold Company; Chester; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

15-year guarantee

B-Corp certified

Job summary

The Cotswold Company in Chester showroom is seeking a Senior Sales Advisor to lead from the floor, deliver friendly service and help the team achieve targets. You’ll open and close the showroom as a keyholder, keep the space presentable and ensure smooth daily trade.

You’ll bring proven sales experience, product knowledge and customer focus, with leadership instincts. Prior supervisory experience is a bonus but not required; full-time hours and a competitive salary are offered.

Qualifications

• Experienced in a sales advisor role with strong customer service skills.
• Ability to lead by example and support a team on the showroom floor.
• Confident with product knowledge and the basics of till and systems.

Responsibilities

• Lead by example on the floor with strong product knowledge and service.
• Hit sales targets and help the team achieve theirs.
• Keep showroom merchandised and looking best; manage stockroom for stock accuracy.
• Set up displays and promotions; ensure accurate end-of-day cash handling.
• Mentor the team and support skills development.

Skills

Sales experience

Leadership

Customer service

Product knowledge

Tools

Till systems

POS systems

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference TCC000924 Date posted 29/09/2026 Application closing date Blank Location Chester Showroom Salary Salary of £27,633 per annum Package competitve Contractual hours 38 Basis Full time Job category/type Blank Attachments Blank

Senior Sales Advisor The Cotswold Company — Chester showroom

There's a particular pleasure in helping someone find the piece they'll keep for years. A dining table for the family. The armchair by the window. That's the work here.

We're looking for a Senior Sales Advisor to join our Chester showroom — someone who leads from the floor, sells naturally, and helps a good team become a great one.

The role

You'll be one of the senior faces of the showroom. That means giving every customer a warm, knowledgeable welcome, and helping the wider team do the same. As a keyholder, you'll open up, keep the space safe and beautifully presented through the day, and lock up at close. When the management team is away, you'll steer the ship — reading the numbers honestly and keeping trade moving.

A typical week

• Leading by example on the floor: strong product knowledge, natural selling, genuine service.
• Hitting and pushing past sales targets, and helping the team hit theirs.
• Keeping the showroom merchandised to plan and looking its best.
• Setting up displays and promotions, and looking after the stockroom so the right stock is always to hand.
• Handling refunds, returns and end-of-day cash and card — accurately, every time.
• Offering guidance and encouragement to the team, and keeping your own skills growing too.

You'll be right for this if you're

• Approachable, calm under pressure, and kind in how you work with others.
• A natural leader who lifts the people around you.
• Self-motivated, positive, and happy to flex as the day demands.
• Experienced in a sales advisor role, confident with product knowledge, customer service and the basics of till and systems.

Supervisory experience is a lovely bonus, but not a must — if you've led by example, we'd like to hear from you.

Why The Cotswold Company

We design furniture and homeware made to last — every piece backed by our 15-year guarantee. We're proudly B-Corp certified, which means we hold ourselves to a higher standard for our people, our customers and the planet.

We're growing, and there's real room to grow with us.