Retail Sales Advisor

ScS; East Midlands; On-site; GBP 20,267 - 25,397; Full time

Benefits offered by this job

Employee benefits platform

Colleague discount

Career progression

Enhanced maternity and paternity leave

Pension scheme

Job summary

A leading retail furniture company in Derby is seeking a Retail Sales Advisor to join its team. The role involves welcoming customers, assisting them in finding the perfect furniture, and achieving sales targets. Ideal candidates are sales-driven individuals with a passion for providing a 5-star customer experience. Offering a basic salary of £20,267 to £25,397, with potential earnings up to £30,000 including commission, comprehensive benefits, and career progression opportunities.

Qualifications

• Experience within a customer-facing role is preferred.
• Strong work ethic and can-do attitude.
• Ability to work confidently within a team environment.

Responsibilities

• Welcome customers and assist them in finding furniture.
• Complete customer orders and process finance applications.
• Deliver personal sales and meet KPIs.

Skills

Sales driven

People person

Team player

Flexible

Job description

Retail Sales Advisor

Department: Retail

Location: Derby

Compensation: £20,267 - £25,397 / year (Basic) with potential to earn up to £30,000 including commission.

Job Summary

As part of the Retail team, you’ll be based within our store in Derby in Kingsway Retail Park welcoming customers and discussing our beautiful furniture. You may earn up to £30,000.00 with commission.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5‑star customer experience
• Ensure showroom appearance through housekeeping, cleaning and moving furniture as needed
• Maintain a warm, friendly and safe environment for customers and staff
• Continuously develop and maintain knowledge on all ScS products and services
• Undertake other duties in keeping with the general nature of the role

What’s in it for you?

• Basic salary between £20,267 - £25,396 with realistic OTE of £30,000 per year
• Average commission of £800‑£1,200 per month on top of basic salary (no limit)
• Guaranteed commission of £400 per month in first three months
• Competitions and incentives
• 33 days holiday including bank holidays
• Employee benefits platform – discounts on high‑street retailers, hotels, cinema, e‑vouchers, cashback and more
• Colleague discount
• Career progression
• Enhanced maternity, paternity and adoption leave
• Employee Assistance Programme – free access to advice on a range of topics
• Virtual GP – GP service 24/7
• Salary finance scheme
• Pension scheme
• Death in service coverage
• Life assurance

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. If you’ve got a knack for making customers smile, can work confidently within a team environment and bring buckets of energy and motivation, then you’re perfect. Sales experience is an advantage, but personality and the ability to learn new skills are just as important.

• Sales driven with a passion for a 5‑star customer experience
• Experience within a customer‑facing role
• People person – ability to build strong relationships with customers and colleagues
• A team player
• Flexible to work shift patterns
• Strong work ethic, resilient, self‑starter and can‑do attitude

Other information
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Industry: Retail

EEO Statement
We are an equal opportunities employer. We support diversity and inclusion; the Current Diversity Management Program (INDMP) is part of our commitment.