Senior RSI Case Worker: Build Stable Futures

Connection Support; Aylesbury; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

30 days annual leave

Sick pay

Health-related benefits

Eco travel incentives

Retail discounts

Learning and development

Supportive environment

Job summary

Connection Support is recruiting a Senior RSI Case Worker to support rough sleepers and those recently housed in Buckinghamshire. The role focuses on complex caseloads, mentoring colleagues, coordinating multi-agency responses and promoting sustained accommodation and independence.

You will lead on high-need cases, liaise with housing providers and partner agencies, and contribute to service monitoring and quality assurance. A driving licence and travel across Buckinghamshire are required.

Qualifications

• Experience of working within housing, homelessness, supported housing or a related support environment.
• Experience of working with individuals who have complex and multiple support needs.
• The ability to build positive, professional relationships and motivate people to achieve their goals.
• Experience of coordinating support through partnership and multi-agency working.
• Knowledge of homelessness, housing and welfare-related issues.
• Strong organisational, record-keeping and IT skills, including experience using Microsoft Office applications.
• Experience of mentoring, supporting or sharing knowledge with colleagues would be advantageous.

Responsibilities

• Supporting clients to secure, sustain and succeed in accommodation.
• Leading on complex cases and coordinating multi-agency support to achieve positive outcomes.
• Supporting clients to identify goals, overcome barriers and develop the skills needed for independent living.
• Working closely with landlords, housing providers and partner agencies to prevent tenancy breakdown and repeat homelessness.
• Providing mentoring, guidance and support to colleagues within the service.
• Supporting service monitoring, quality assurance activities and reporting requirements.

Skills

Housing experience

Complex needs experience

Multi-agency working

Relationship building

IT skills

Mentoring or coaching

Tools

Microsoft Office

Job description

Connection Support is recruiting a Senior RSI Case Worker to support rough sleepers and those recently housed in Buckinghamshire. The role focuses on complex caseloads, mentoring colleagues, coordinating multi-agency responses and promoting sustained accommodation and independence.

You will lead on high-need cases, liaise with housing providers and partner agencies, and contribute to service monitoring and quality assurance. A driving licence and travel across Buckinghamshire are required.