Senior Room Attendant

SeeMeHired.com; Belfast; On-site; GBP 24,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Senior Room Attendant to join their talented housekeeping team. This full-time position offers a chance to work in a prestigious environment, ensuring high standards of cleanliness and guest satisfaction. You will supervise and train staff, manage supplies, and maintain safety and hygiene protocols. With a focus on teamwork and respect, this role provides opportunities for career progression and personal development. Join a company that values its people and offers a range of benefits, including employee discounts and generous holiday leave.

Benefits

Free staff meals

Employee discounts

29 days holiday plus birthday

Career progression opportunities

Qualifications

• Excellent attention to detail and ability to work under pressure.
• Good command of English and a clean appearance.

Responsibilities

• Supervise housekeeping cleaners to ensure standards are met.
• Assist guests and respond to complaints effectively.
• Maintain security and hygiene in compliance with policies.

Skills

Hospitality

Cleaning Skills

Supervisory Skills

Education

GCSE Standard including English and Maths

Job description

Senior Room Attendant

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

We are seeking a reliable and enthusiastic person to become part of our talented housekeeping team at the exclusive Grand Central Hotel.

Under the inspiring leadership of our Executive Head Housekeeper, Lisa Surgenor, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.

The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends.

The salary for this full-time position is £23,842per annum. Hours vary, but typical shift patterns include, 7am to 3pm, 3pm to 11pm.

We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development. Further details about our employee benefitshere.

The company reserves the right to apply enhanced short-listing criteria.

To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html

Hastings Hotels is an Equal Opportunities Employer.

About the role

• To supervise the work of housekeeping cleaners to ensure the bedrooms and corridors have been cleaned to the hotel’s standards.

• To ensure the floor and trolley stocks are checked and maintained, ordering replacement stocks as necessary.

• To ensure relevant housekeeping cleaners receive the appropriate training & coaching in order to do their job.

• To perform a variety of housekeeping cleaning activities as required.

• To ensure quality standards and procedures are fully understood and implemented and daily checking procedures are correctly applied.

• To be knowledgeable about the facilities and services within the hotel and be proactive in the sale of these to guests.

• To assist guests with any reasonable request for hotel services

• Respond to complaints and find the appropriate solution.

• To maintain the security of bedrooms and stock always, immediately reporting any breaches and dealing with lost property in accordance with hotel’s procedures.

• To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.

• To ensure a safe environment is maintained in compliance with all health, safety and hygiene policies and procedures.

• Report any technical and maintenance needs.

• To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.

• Any other duties as required by management.

About the company

Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.

Required Criteria

• Right to Work in the United Kingdom
• Good Command of English Language
• A clean and tidy appearance
• Must have excellent attention to detail
• Work well under pressure and be a team player
• Educated to GCSE Standard or the equivalent including English and Maths

Desired Criteria

Skills you'll need

• Hospitality
• Cleaning Skills
• Supervisory Skills