Conference and Banqueting Attendant

TN United Kingdom; Belfast; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Conference and Banqueting Attendant in Belfast. This role involves ensuring smooth operations for conferences and banquets, providing exceptional customer service, and maintaining high standards of cleanliness and organization. The ideal candidate will thrive in a dynamic environment, working closely with various departments to meet the needs of guests and conference organizers. If you are passionate about hospitality and enjoy a fast-paced setting, this position offers a fantastic opportunity to contribute to memorable events at a prestigious hotel.

Qualifications

• Ability to provide high-quality customer service and hospitality.
• Familiarity with food hygiene and safety regulations.

Responsibilities

• Set up and clear meeting rooms as per function sheets.
• Serve food and beverages while maintaining cleanliness standards.
• Coordinate with departments regarding operational changes.

Skills

Customer Service

Hospitality

Communication

Teamwork

Education

High School Diploma

Job description

Social network you want to login/join with:

Conference and Banqueting Attendant, Belfast

Client: Titanic Hotel Belfast

Location: Belfast, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: e25007d5abbc

Job Views: 4

Posted: 07.05.2025

Expiry Date: 21.06.2025

Job Description:

Job Purpose

To operate a smooth and efficient Conference & Banqueting service within the hotel, to the required hotel standard.

Main Responsibilities/Key Tasks

1. Set up, service, and clear meeting rooms as per the weekly function sheet, maintaining the hotel standard and following supervisor’s instructions.
2. Serve tea, coffee, buffets, light refreshments, and other food and beverages as per the weekly function sheet, ensuring presentation and cleanliness standards.
3. Coordinate with the Sales Co-ordinator, other departments, and management regarding daily operational changes or issues.
4. Assist in setting up banquets and functions as directed by the Conference & Banqueting Manager.
5. Establish rapport with conference organisers and assist with their needs.
6. Keep Conference & Banqueting areas clean, organized, and well-stocked, including storage areas.
7. Prepare meeting rooms to be fully stocked and tidy for use.
8. Provide high-quality customer service and hospitality.
9. Assist the Front Office department with guest messages, luggage, and other duties as needed.
10. Report maintenance faults and damages to management and follow up on repairs.
11. Develop good working relationships with all hotel departments.
12. Attend relevant training sessions as required.
13. Be willing to take on additional responsibilities when necessary.
14. Familiarize with the hotel’s core values, TITANIC, reflecting the expected employee behaviors.
15. Work both early and late shifts, including 4 am finishes.
16. Maintain security standards, focusing on customer equipment and meeting rooms.
17. Adhere to legal and company regulations including fire safety, health and safety, first aid, and food hygiene.
18. Follow the company's dress code and grooming policy at all times.
19. Perform any other duties outside normal routine as requested by management.