Senior Revenue Architect (Enterprise)

Gong; Greater London; On-site; GBP 120,000 - 170,000; Full time

Benefits offered by this job

Mental health support resources

Work from home stipend

Generous vacation days

Parental leave

Employee equity

Commuter & parking benefits

Retirement savings

Training & development programs

Employee resource groups

Mentorship opportunities

Flexible wellness fund

Job summary

Gong is seeking an experienced Enterprise Revenue Architect to partner with our largest customers in the UK, guiding executive stakeholders and operational teams to drive revenue transformation. You will architect workflows, accelerate adoption, and realize measurable business results across the revenue lifecycle.

You will combine deep knowledge of revenue operations with change management to activate adoption, engage key personas, and achieve value realization and revenue impact.

Qualifications

• 10+ years proven experience in managing complex enterprise accounts.
• Track record owning relationships with senior (VP and C-suite) stakeholders.
• Excellent communication, negotiation, and presentation skills.
• Passion for driving customer outcomes and a growth mindset.

Responsibilities

• Revenue Transformation Strategy: Partner with senior GTM leaders to modernize revenue operations using Gong’s AIOS.
• Workflow Architecture: Map current-state processes to AI-driven workflows that drive revenue outcomes.
• Adoption and Change Management: Lead adoption initiatives to embed Gong into daily team rhythms.
• Value Realisation: Use data-driven insights to quantify ROI and strategic value.
• Renewal and Expansion Management: Own renewal strategy and collaborate on growth.
• Cross-Functional Collaboration: Coordinate with internal teams to ensure excellent customer experience.

Skills

Enterprise accounts

Stakeholder management

Data-driven mindset

Communication skills

Negotiation

Presentation skills

Job description

• Enterprise Revenue Architects at Gong are strategic partners to our largest customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle
• You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalise the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion)
• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realisation: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth
• Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

Benefits

• Mental health support resources
• Work from home stipend
• Generous vacation days
• Quarterly recharge company shutdowns
• Parental leave
• Employee equity
• Commuter & parking benefits
• Retirement savings
• Training & development programs
• Employee resource groups
• Mentorship opportunities
• Flexible wellness fund

Data-driven mindset with a focus on delivering measurable outcomesTrack record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations10+ years proven experience in managing complex enterprise accounts with multiple stakeholdersPassion for driving customer outcomes and contributing to a high performing and accountable work cultureOur RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executivesExcellent communication, negotiation, and presentation skills