Senior Retail Leader — Elevate Customer Experience

EE; Greater London; In loco; GBP 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Online GP

Carer’s Leave

Family Leave

Discounts on EE/BT

Career Development

Season Ticket Travel Loan

Volunteering Days

Private Healthcare

Dental

Descrizione del lavoro

EE is seeking a Senior Retail Advisor to lead store floor activities, guide colleagues, and deliver outstanding customer experiences. You’ll match customers with the right EE/BT products, keep daily operations running smoothly, and step in when the Manager or Assistant Manager are away.

We value leadership, resilience, and the ability to stay calm under pressure, with a focus on team development and customer satisfaction. Flexible hours may be available to fit business needs.

Competenze

• Experience in retail leadership or supervisory roles.
• Strong communication and interpersonal skills.
• Proven ability to handle multiple tasks and meet targets.

Mansioni

• Lead store floor operations and support the Manager and Assistant Manager.
• Match customers with the right products and solutions to meet their needs.
• Keep the store running smoothly and foster a positive team environment.
• Provide guidance and support to colleagues to deliver excellent customer experiences.

Conoscenze

Leadership

Communication

Customer service

Adaptability

Resilience

Descrizione del lavoro

EE is seeking a Senior Retail Advisor to lead store floor activities, guide colleagues, and deliver outstanding customer experiences. You’ll match customers with the right EE/BT products, keep daily operations running smoothly, and step in when the Manager or Assistant Manager are away.

We value leadership, resilience, and the ability to stay calm under pressure, with a focus on team development and customer satisfaction. Flexible hours may be available to fit business needs.