Senior Restoration Technician

Involve Recruitment Ltd.; England; Presencial; GBP 28 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company vehicle and fuel card

28 days' annual leave

Resumo da oferta

Involve Recruitment Ltd. is assisting a leading disaster restoration firm in recruiting a Senior Restoration Technician based in Surrey. The role covers on-site restoration from first visit to sign-off, coordinating with policyholders, loss adjusters and the wider team.

You will attend first visits after fire or flood, perform mitigation and drying operations, maintain equipment, supervise junior technicians, and ensure health and safety compliance. BDMA/IICRC certifications are desirable.

Qualificações

• Full UK driving licence (essential)
• Experience in the restoration industry or a similar technical field
• Motivated, reliable and proactive
• Customer focused with strong communication skills
• BDMA and/or IICRC certifications (desirable)

Responsabilidades

• Attend first visits to domestic/commercial properties after fire or flood and produce reports for insurers.
• Communicate professionally with policyholders, loss adjusters and team members.
• Clean and decontaminate properties affected by fire and smoke damage.
• Carry out strip-out works to allow structural drying.
• Install and manage drying equipment from first visit to final sign-off.
• Support and develop junior technicians on-site and off-site.
• Maintain company vehicle and equipment.
• Attend regular training courses as required.

Conhecimentos

Driving licence

Customer focus

Communication skills

Proactive

Formação académica

BDMA certification

IICRC certification

Descrição da oferta de emprego

Overview

We're working with a leading disaster recovery firm working within the UK insurance industry, and they are looking to strengthen our team with an experienced Senior Restoration Technician.

When fire, flood or other damage hits a home or business, their teams are the ones who step in to put things right. You'll take ownership of restoration projects from the first visit through to final sign-off, working with policyholders, loss adjusters and their wider team to get properties and people back to normal as quickly and safely as possible.

They are a Surrey based company, this role would entail roaming throughout the south east region.

The Opportunity

This is a hands-on role for a skilled technician who thrives on variety, responds well to urgent call-outs and takes pride in doing the job properly. You'll also have the chance to support and develop junior technicians as part of a team that values progression.

Your role will include:

• Attending first visits to domestic and commercial properties following fire or flood damage, carrying out mitigation works and producing detailed reports for insurers.
• Communicating professionally with policyholders, loss adjusters, network builders and team members.
• Cleaning and decontaminating properties affected by fire and smoke damage.
• Carrying out strip-out works to allow structural drying.
• Installing and managing drying equipment and techniques from first visit to final sign-off.
• Working as part of our removals and storage team to pack, remove, clean and store contents and furniture, on-site or off-site.
• Compiling detailed BER (beyond economic repair) lists for contents claims using an industry-approved app on phone or tablet.
• Completing job reports and paperwork to SLA deadlines, including floor plans and moisture records.
• Ensuring full compliance with health and safety regulations, including risk assessments and correct use of PPE.
• Supporting and developing junior technicians on-site and off-site.
• Attending regular training courses as required.
• Maintaining your company vehicle and equipment.

About You

• Full UK driving licence (essential)
• Experience in the restoration industry or a similar technical field
• Motivated, reliable and proactive
• Customer focused, with strong communication skills
• BDMA and/or IICRC certifications (desirable)

What We Offer

• 28 days' annual leave (bank holidays inclusive)
• Workplace pension
• Company vehicle and fuel card
• Ongoing training with clear career progression
• Full uniform
• Annual pay review

If you're an experienced restoration professional ready to take the next step with a growing disaster recovery business, we'd love to hear from you