Senior Residential Support Worker

Vetro Recruitment; Hempstalls; On-site; GBP 33,000 - 45,000; Full time

Benefits offered by this job

Competitive salary with regular pay- s

Generous pension scheme

Ongoing training and development

Supportive workplace culture

Flexible working arrangements

Job summary

Vetro Recruitment seeks a dedicated Team Leader to oversee a residential children’s home in Stoke-on-Trent. Lead shifts, supervise staff, and ensure trauma-informed, safety-focused care aligned with individual care plans.

The role demands strong planning, communication, and leadership, with a Level 3 Diploma in Residential Childcare (or progress towards it) and a full UK driving licence. Competitive salary and ongoing training available.

Qualifications

• 1 year minimum experience in residential childcare
• Level 3 Diploma in Residential Childcare (or working towards it)
• Excellent planning, organisation and prioritisation
• Strong written and verbal communication
• Full UK driving licence

Responsibilities

• Lead shifts and support the team to deliver high-quality care per individual care plans
• Provide supervision, guidance and support to residential care staff
• Oversee and contribute to development and review of care plans with trauma-informed care
• Support the Registered Manager and Deputy Manager with daily operations and home standards
• Promote safeguarding and ensure staff follow policies and address concerns
• Build relationships with families, professionals and external agencies
• Mentor and develop staff
• Contribute to home maintenance, records, budgets and reporting systems

Skills

Team leadership

Supervision

Trauma-informed practice

Communication

Microsoft Office

Driving licence

Education

Level 3 Diploma in Residential Childcare

Level 5 Leadership & Management (desirable)

Tools

Microsoft Office

Job description

Team Leader - Residential Children’s Home

Location: Stoke-on-Trent, Staffordshire, England, ST4 Postcode Area

Salary: £38,849.56 per annum

Employment Type: Full-time

Job Description

We are seeking a dedicated Team Leader to join a reputable residential children's home in Stoke-on-Trent. This role offers an exciting opportunity to lead a passionate team and make a meaningful difference in the lives of children and young people with complex needs. Working within a supportive environment, you will help deliver high-quality, trauma-informed care that promotes safety, stability, and development.

Key Responsibilities

• Leading shifts and supporting the team to deliver high-quality care in line with individual care plans
• Providing supervision, guidance, and support to residential care staff
• Overseeing and contributing to the development and review of care plans, ensuring trauma-informed and consistent care
• Supporting the Registered Manager and Deputy Manager with daily operations and home standards
• Promoting safeguarding procedures and ensuring all staff follow policies and address concerns effectively
• Building strong relationships with professionals, families, and external agencies
• Supporting the training, mentoring, and development of staff members
• Contributing to home maintenance, record keeping, budgets, and reporting systems

Requirements & Qualifications

• A minimum of 1 year of experience in residential childcare
• Strong understanding of child development and trauma-informed practice
• Level 3 Diploma in Residential Childcare (or working towards it)
• Excellent planning, organisation, and prioritisation skills
• Strong written and verbal communication skills
• Knowledge of safeguarding procedures and relevant legal frameworks
• Ability to lead by example, act as a role model, and maintain professional boundaries
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Resilience, motivation, adaptability, and the ability to remain calm under pressure
• Full UK driving licence
• Flexibility to work shifts, including weekends and sleep-ins

Desirable

• Level 5 Leadership & Management qualification
• Previous supervisory or management experience
• Knowledge of residential childcare regulations and quality standards
• Strong team management and leadership capabilities

Benefits & Work Environment

• Competitive salary with regular pay reviews
• Generous pension scheme
• Ongoing training and development opportunities
• Supportive and inclusive workplace culture
• Flexible working arrangements to support work-life balance

If you are a qualified Team Leader seeking an impactful role in Stoke-on-Trent,

We are an equal opportunities employer, and decisions are made on merit alone.