Senior Residential Care Service Manager - Lead Quality

Cygnet Group; Long Lee; On-site; GBP 43,000 - 53,000; Full time

Benefits offered by this job

Pension scheme

Cycle to Work scheme

Employee discount savings

Job summary

Cygnet Hawkstone in Bradford provides specialist residential care for people with learning disabilities and complex needs. We are seeking a Service Manager to lead the service, drive quality and ensure regulatory compliance.

You will oversee clinical governance, budgetary targets, and staff engagement while supporting service development and growth. This role includes on-call duties and full-time hours.

Qualifications

• Experience managing learning disabilities, autism, or challenging behaviours.
• Strong staff management and organisational skills.
• Familiarity with CQC, Mental Health Act/Capacity Act and related regulations.
• Good presentation and report writing abilities.
• Level 5 Diploma in Leadership in Health and Social Care, or equivalent.
• Willing to work towards the Level 5 Diploma if not held.

Responsibilities

• Provide strong and effective leadership.
• Oversee the service's running and strategic direction.
• Ensure compliance with Cygnet policies, CQC and regulators.
• Deliver high-quality care and staff engagement.
• Meet clinical, budgetary, regulatory and service targets.
• Implement risk assessment and clinical governance.
• Lead investigations when required.
• Identify opportunities for quality and commercial growth.

Skills

Leadership

Staff management

Regulatory knowledge

Presentation skills

Report writing

Education

Level 5 Diploma in Leadership in Health and Social Care

Job description

Cygnet Hawkstone in Bradford provides specialist residential care for people with learning disabilities and complex needs. We are seeking a Service Manager to lead the service, drive quality and ensure regulatory compliance.

You will oversee clinical governance, budgetary targets, and staff engagement while supporting service development and growth. This role includes on-call duties and full-time hours.