Senior Relationships Manager

The Adaptavist Group; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job description

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Job Description

Working at The Adaptavist Group: The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow. We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, Monday.com, and Aha! We make change happen. From anywhere. Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

About the role

In this exciting new role as the Senior Relationship Manager, you will support the Lead as a regional (UK/I or EMEA) interface between The Adaptavist Group and Atlassian. Your role will play a crucial part in supporting the shaping and strengthening of our partnership with Atlassian. The Senior Relationship Manager will focus on building and nurturing relationships, enabling a channel sales motion, ensuring outstanding partner service, and fostering innovation. You will lead collaboration alongside peers and work closely with Enterprise Advocates (EAs), and The Adaptavist Group’s Business Development, Account Management, Marketing, and Product teams to drive mutual success. Finally, you will co-lead the creation and management of yearly Atlassian-specific event planning to enhance the sales pipeline within regional business development and marketing teams.

What you'll be doing

1. Co-lead the regional (UK/I or DACH) Atlassian relationship strategy
2. Establish and maintain trusted relationships between the Business Development and Account Management teams and Atlassian EAs
3. Influence change within Adaptavist towards building the Atlassian partnership and individual relationships
4. Provide prompt and accurate responses to inquiries from Atlassian, identifying and coordinating the necessary Adaptavist resources to meet their needs
5. Enable cross-sell campaigns within existing accounts, working closely with practice leads in areas such as Agile, ITSM, and Cloud
6. Manage partnership interactions, including social engagement, online participation, and in-person events
7. Actively participate in Atlassian Community Events (ACEs) to represent Adaptavist and strengthen relationships
8. Create co-sell motions and campaign ideas with Atlassian, ensuring a powerful partnership that drives greater attendance and engagement at events
9. Keep Atlassian stakeholders informed and engaged through regular communication
10. Facilitate communication within strategic accounts between Atlassian and Adaptavist Account Managers by ensuring regular cadences are in place
11. Collaborate with the Team Lead, Relationships Managers, and Atlassian to identify leads and greenfield opportunities to help grow
12. Lead regular cadences between business development, account management, and Atlassian EAs to proactively identify collaboration opportunities

What we're looking for

• Excellent organizational, prioritization, and interpersonal skills with the ability to interact with others and senior management
• An ability to think innovatively and creatively
• Proven experience in supporting strategic partnerships
• Ability to navigate difficult conversations, solve complex problems, and scale initiatives across large, distributed teams
• Excellent communication skills, capable of engaging in strategic discussions and driving tactical initiatives
• Proactive, sales-oriented, customer-focused mindset with an entrepreneurial spirit and ability to work across multiple teams
• Strong influence and negotiation skills to persuade stakeholders and foster adoption of new ideas
• Ability to establish relationships with key leaders within The Adaptavist Group and Atlassian

A few nice to haves

• Fluent in spoken and written English; proficiency in French, German, Spanish, Italian, or Dutch is a plus
• Mentorship and coaching experience

#LI-DA1

At The Adaptavist Group, we are committed to promoting diversity and inclusion, believing this positively impacts our products, solutions, and culture. We encourage all qualified applicants regardless of age, disability, race, sexual orientation, religion, gender identity, pregnancy, maternity, marriage, or civil partnership status. We offer flexible, family-friendly policies and benefits to support staff from all backgrounds. If you have questions, please ask us. Check out our WORK180 page and Flexa page. We look forward to your application!

Company benefits

• Unlimited annual leave
• Open to compressed hours
• Open to part-time work for some roles
• Dog-friendly office
• Health insurance – BUPA
• Life assurance
• Work from anywhere scheme – Up to 90 days WFA
• Enhanced maternity leave – 26 weeks full pay from day 1
• Enhanced paternity leave – 12 weeks full pay from day 1
• Adoption leave – 26 weeks full pay from day 1
• Share options
• Charity donation scheme – Donation matching up to £1,000 annually