Senior Relationship Manager

Principality Building Society; Cardiff; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Flexible working

Hybrid office

Great benefits

Job summary

Principality Building Society, based in Wales, seeks a Senior Relationship Manager to join the Commercial Lending team. You will manage a portfolio of clients, originate new lending opportunities and ensure adherence to credit policy while delivering strong service.

You will network with commercial real estate and business communities, mentor colleagues and contribute to quick, flexible decisions within a supportive, inclusive culture that values wellbeing.

Qualifications

• Substantial experience in a commercial property lending environment with investment & development funding knowledge.
• Strong sales & negotiating skills are essential for securing deals.
• Excellent communication & interpersonal abilities for client relationships.
• Experience coaching and mentoring colleagues within a team.
• Driving licence – company car provided as part of the package.

Responsibilities

• Portfolio Management: Manage a portfolio of clients and originate commercial lending deals within credit policy.
• Networking: Build relationships in the commercial real estate and business community to grow the Society’s brand.
• Coaching & Mentoring: Develop the skills and capabilities of team members.

Skills

Strong sales & negotiating skills

Analytical & quantitative

Excellent communication

Coaching & mentoring

Driving licence

Job description

At Principality, we want you to feel welcome from the moment you join us. You’ll be part of a friendly, supportive culture where people are encouraged to be themselves, do meaningful work and feel connected to our purpose, our customers and the communities we serve.

We have an exciting opportunity for a Senior Relationship Manager to join our Commercial Lending team. This role is responsible for a portfolio of clients to retain and originate new commercial lending deals for both existing and new clients.

The award-winning Commercial team is a growing part of the wider Building Society, lending to property investors, property developers and Housing Associations, (the role holder will not have exposure to Housing Associations in their portfolio) We are ambitious, professional and put the customer relationship at the heart of what we do with quick decisions and a flexible approach. We achieve through the team, where the role holder will be supported by an excellent back-office function.

What you’ll be doing:

• Portfolio Management: Manage a portfolio of clients through a Relationship model to retain and execute new commercial lending deals for both existing and new clients within the standards the Society sets in terms of credit policy and returns.
• Networking: Build strong professional relationships within the commercial real estate and business community to develop the Society’s brand to maximum effect.
• Coaching & Mentoring: You will have a role in developing the skills and capabilities of colleagues within the team

What we’re looking for:

• Substantial experience in a commercial property lending environment including investment and development funding structures with a detailed understanding of areas such as security, risk management, legal and regulatory environments.
• Strong sales and negotiating skills
• Strong analytical and quantitative abilities
• Excellent communication and interpersonal skills
• Experienced in coaching and mentoring
• Driving licence – a company car will be provided as part of the package

What you can look forward to

A place to belong with an award-winning employer that values inclusion and wellbeing:

• Flexible working – a hybrid approach with at least 8 days per month in the office.
• Collaborative culture – an encouraging environment where your ideas can make a real impact.
• Great benefits – supporting your physical, mental and financial wellbeing.

To hear more about working at Principality and our Benefits package, read all about usonor our

Careers Page - What we offer | Careers | Principality and LinkedIn- Principality Building Society: Posts | LinkedIn

Interview Process

• This advert closes on 04/10/2026
• You’ll hear from us by 09/10/2026
• Interviews will be from 23/10/2026

‘the above dates are a guideline and are subject to change’.

If you’re looking for a place where you can grow, feel supported and make a real difference, we’d love to hear from you.

We reserve the right to close this vacancy early should we receive a high volume of applications

If you have any questions in relation to this role, please contact the recruitment team at [e-mail]