Senior Relationship Manager

Praetura; Wilmslow; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonus

Pension scheme

Birthday off

Private healthcare

Wellbeing support

Family-friendly policies

Death in service insurance

Parking/travel allowance

Free breakfast & snacks

Learning opportunities

Job summary

Praetura Group is seeking a Senior Relationship Manager in Wilmslow to manage a portfolio of asset-based lending and invoice finance clients. You will deliver excellent client service while maintaining robust risk management across the client lifecycle.

Working with the Relationship Director and team, you will cultivate strong client relationships, identify opportunities, and apply commercial judgement to drive positive outcomes.

Qualifications

• Experience in a similar Relationship Management role within commercial finance, invoice finance or asset-based lending.
• Strong financial awareness, with the ability to analyse management information, financial performance and client projections.
• Strong understanding of risk management and the ability to exercise sound commercial judgement.
• Excellent communication and relationship-building skills, with a strong customer service focus.
• Confident, decisive and influential, with the ability to make well-informed decisions and challenge where appropriate.
• Commercially aware with strong problem-solving skills and a results-oriented approach.
• Ability to build relationships, influence stakeholders and support colleagues through sharing knowledge and best practice.
• Strong knowledge of Praetura and Group products, with the ability to identify cross-selling opportunities.
• Highly organised, with strong planning, time management and attention to detail.
• Assertive, tenacious and resilient, with the ability to manage challenging situations professionally.
• Ability to lead by example and demonstrate a collaborative approach to achieving team and business objectives.

Responsibilities

• To ensure the security and profitability of Praetura through efficient and effective monitoring of an allocated portfolio of asset-based lending and invoice finance clients, analysing key trends and taking appropriate action where required.
• To maintain excellent standards of client service and establish strong, professional and effective relationships across the allocated portfolio.
• To ensure the transition from prospect to client is managed effectively alongside the sales and underwriting teams, ensuring an accurate and positive experience for new clients.
• To support new business activity through Introducer and Prospect visits, supporting the sales team and contributing to effective, high-quality underwriting.
• To ensure the recovery of Praetura advances in the event of client failure, acting speedily and professionally through recovery of the sales ledger and other security where required, liaising with panel solicitors and insolvency practitioners as appropriate.
• To represent the interests of Praetura both internally and externally, providing flexible support across the business as required.
• To ensure appropriate practices and procedures are followed to protect the security of the portfolio and that security is maintained at all times within Praetura systems.
• To agree appropriate operational and procedural arrangements with clients within Praetura's service offering parameters, setting operational and facility targets and conditions where appropriate.
• To monitor, review and approve funding within delegated authority levels and agreed parameters, recommending changes where appropriate.
• To review client performance regularly, including health checks and client reviews, identifying any remedial action required and ensuring agreed actions are followed through.
• To ensure best practice is shared and implemented across Praetura, contributing ideas and expertise to support continuous improvement.
• To use strong financial awareness and analysis of management information and client projections to support sound commercial and risk-based decision making.
• To build effective relationships across Praetura and act as a positive influence, sharing knowledge, ideas and successes with colleagues.

Skills

Relationship management

Financial analysis

Risk management

Communication

Influence

Decisiveness

Commercial judgement

Cross-selling opportunities

Organisational skills

Team collaboration

Problem solving

Job description

Praetura Group was founded to provide growing and ambitious businesses with the funding and support they need to succeed. By bringing together a diverse range of financial services, we’re able to support businesses as they grow and their funding requirements evolve.

At Praetura, we know it takes more than just capital to build a great business. It takes funding on the right terms, alongside the support of people who understand the challenges of growing a business. That’s why we aim to provide More Than Money.

The Role

As a Senior Relationship Manager at Praetura, you will play a key role in managing a portfolio of asset-based lending and invoice finance clients, delivering excellent client service while ensuring robust risk management throughout the client lifecycle.

Working closely with the Relationship Director and wider Praetura team, you will build strong, trusted relationships with clients, support new business opportunities and use your commercial and financial expertise to identify trends, manage risk and drive positive outcomes across your portfolio.

We’re looking for somebody who can combine strong relationship management with sound commercial judgement, who is confident making decisions and influencing others, and who will help share best practice and contribute to the continued growth of the business.

Key aspects of the role include

• To ensure the security and profitability of Praetura through efficient and effective monitoring of an allocated portfolio of asset-based lending and invoice finance clients, analysing key trends and taking appropriate action where required
• To maintain excellent standards of client service and establish strong, professional and effective relationships across the allocated portfolio
• To ensure the transition from prospect to client is managed effectively alongside the sales and underwriting teams, ensuring an accurate and positive experience for new clients
• To support new business activity through Introducer and Prospect visits, supporting the sales team and contributing to effective, high-quality underwriting
• To ensure the recovery of Praetura advances in the event of client failure, acting speedily and professionally through recovery of the sales ledger and other security where required, liaising with panel solicitors and insolvency practitioners as appropriate
• To represent the interests of Praetura both internally and externally, providing flexible support across the business as required
• To ensure appropriate practices and procedures are followed to protect the security of the portfolio and that security is maintained at all times within Praetura systems
• To agree appropriate operational and procedural arrangements with clients within Praetura's service offering parameters, setting operational and facility targets and conditions where appropriate
• To monitor, review and approve funding within delegated authority levels and agreed parameters, recommending changes where appropriate
• To review client performance regularly, including health checks and client reviews, identifying any remedial action required and ensuring agreed actions are followed through
• To ensure best practice is shared and implemented across Praetura, contributing ideas and expertise to support continuous improvement
• To use strong financial awareness and analysis of management information and client projections to support sound commercial and risk-based decision making
• To build effective relationships across Praetura and act as a positive influence, sharing knowledge, ideas and successes with colleagues

Experience and Skills

• Experience in a similar Relationship Management role within commercial finance, invoice finance or asset-based lending
• Strong financial awareness, with the ability to analyse management information, financial performance and client projections
• Strong understanding of risk management and the ability to exercise sound commercial judgement
• Excellent communication and relationship-building skills, with a strong customer service focus
• Confident, decisive and influential, with the ability to make well-informed decisions and challenge where appropriate
• Commercially aware with strong problem-solving skills and a results-oriented approach
• Ability to build relationships, influence stakeholders and support colleagues through sharing knowledge and best practice
• Strong knowledge of Praetura and Group products, with the ability to identify cross-selling opportunities
• Highly organised, with strong planning, time management and attention to detail
• Assertive, tenacious and resilient, with the ability to manage challenging situations professionally
• Ability to lead by example and demonstrate a collaborative approach to achieving team and business objectives

What we can offer

• Competitive salary plus discretionary yearly bonus
• Company pension scheme
• Your birthday off
• Private healthcare for you and your dependents
• Financial, physical and mental wellbeing support
• Enhanced family friendly policies
• Death in service insurance
• Free parking or travel allowance
• Free breakfast, drinks and snacks
• Plenty of learning opportunities; we're passionate about developing our people

Hear from our people about how Praetura provide More Than Money in this short video - https://vimeo.com/725587901/0de393e2b6

At Praetura we understand everybody has different needs, and we are committed to being an inclusive employer.

• We have an equal opportunities policy, and it's important to us that everybody has the opportunity to perform at their best. So if you require any reasonable adjustments during the interview process please let the People team know in your application or by contacting [e-mail]