Senior Regulatory Compliance Manager, Product and Payments

HSBC Holdings plc; Birmingham; On-site; GBP 110,000 - 140,000; Full time

Benefits offered by this job

Private healthcare (UK)

Contributory pension scheme

Professional development opportunities

Job summary

HSBC Holdings plc in the UK seeks an experienced Senior Compliance Manager – Products and Payments to lead regulatory oversight for Payments and Products within the UK Commercial Bank. You will advise senior management, challenge first line of defence, and ensure adherence to policies and regulatory changes.

The role offers strong development opportunities, private healthcare, and a contributory pension scheme, with a focus on risk management and cross-functional collaboration across teams.

Qualifications

• Strong knowledge of risk management and regulatory compliance risks.
• Deep experience in financial services, payments industry and regulatory landscape.
• Proven ability to liaise with senior stakeholders and teams on regulatory implications.
• Strong written and verbal communication with attention to detail.
• Ability to navigate complex organisation structures.
• Proven track record leading teams in fast-changing environments.
• Experience handling confidential information.

Responsibilities

• Identify and assess Regulatory Compliance risks related to Payments and Products.
• Challenge first line of defence when regulatory risks arise.
• Review and embed policies, procedures, and change activity from a compliance perspective.
• Be the first point of contact on regulatory matters for our UK Commercial Bank's payments and products.
• Interpret and implement regulatory changes with the business.

Skills

Risk management

Regulatory compliance

Payments industry knowledge

Stakeholder liaison

Communication skills

Navigating complex organisations

Leadership in change

Handling confidential information

Job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Compliance Manager – Products and Payments.

Supporting the UK Commercial Bank, you’ll be part of the Regulatory Compliance oversight function. With a keen eye for detail, you’ll provide advice and challenge for your line of business in relation to Regulatory Compliance standard, policies, and controls specifically related to Payments and Products.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Take an active approach in identifying and assessing the Regulatory Compliance risks that arise, particularly related to Payments and Products
• Work closely with Senior Management to challenge the first line of defence when Regulatory Compliance risks arise from Payments and Products
• Review, interpret, and support embedding of policies, procedures, and change activity from a compliance point of view.
• Be the first point of contact on matters related to Regulatory Compliance for our UK Commercial Bank’s payments and products
• Interpret and work with the business to embed and ensure adherence to policies and regulatory change

To be successful in this role you should meet the following requirements:

• Strong knowledge and experience of risk management and an understanding of Regulatory Compliance risks
• Strong working knowledge and experience of financial services, the payments industry, and regulatory landscape
• Proven ability to liaise with and influence senior stakeholders and wider teams particularly around business and regulatory implications of analysis and findings
• Strong written and verbal communication skills with thorough attention to detail
• The ability to understand and navigate complex organisation structures
• Proven track record in leading teams in a fast-changing environment
• Evidence of dealing with confidential and sensitive information or issues

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.