Relationship Manager, SME Business Banking

HSBC Group; West of England; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Private healthcare (UK)

Pension scheme

Maternity & Adoption pay

Job summary

HSBC Group in the UK SME Banking segment seeks an experienced Relationship Manager to manage an existing portfolio of 50-70 clients, grow the business sustainably, and broaden client relationships by leveraging HSBC's extensive network while delivering world-class service.

The role involves developing HSBC's profile in the local business community, identifying new opportunities, and working with product partners to tailor solutions.

Qualifications

• Experience in Business/Corporate Banking or Financial Services.
• Excellent written and verbal communication with the ability to influence.
• Track record of account expansion and winning new business.
• Solid understanding of risk management and regulatory requirements.

Responsibilities

• Manage an existing portfolio of 50-70 clients, focusing on sustainable growth and broadening client relationships.
• Serve as an ambassador for HSBC by developing the bank's profile in the local business community.
• Support customers by placing their needs at the forefront and delivering world-class service.
• Identify new business opportunities and nurture relationships with clients.
• Build relationships with local professionals and business owners for referrals and growth.
• Adhere to structures and processes for credit, operational, reputation, financial crime and regulatory risk.

Skills

Relationship management

Business development

Commercial lending

Communication

Risk management

Driving licence

Job description

This is an exciting opportunity to work in our SME Business Banking segment where you'll engage with our existing and prospective customers to help them realise their ambitions. As a Relationship Manager, your key goal will be to operate as a person of influence to our customers with a turnover of between £2m and £15m and ensure you deliver world-class customer service.,

Responsibilities

• Manage an existing portfolio of 50-70 clients, focussing on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
• Serve as an ambassador for HSBC by developing the bank's profile in the local business and wider community
• Support customers - placing their needs at the forefront of all that we do, and setting world-class standards
• Identify new business opportunities and nurture existing relationships
• Build relationships with local professionals and business owners who can introduce new clients and opportunities
• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime, and regulatory risk

Qualifications & Experience

• Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions
  Experience of working in Business/Corporate Banking or Financial Services
• Relationship management or client management experience with a passion for delivering outstanding customer service
• Business development skills with a track record of account expansion and winning new business
• Commercial lending skills and experience
• Excellent written and verbal communication skills with the ability to influence and share information in a clear, concise and accurate way
• Comprehensive understanding of risk management
• A full driving licence in order to attend face to face meetings with customers in the Bristol, Cheltenham and Gloucester areas
  If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions., Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.