Senior Referrals & Assessments Coordinator

Comfort Care Services Limited; Slough; On-site; GBP 23,000 - 28,000; Full time

Job summary

Comfort Care Services Limited is seeking an Office Coordinator to support the Assessments Team. You will manage referrals from enquiry through assessment, funding and move-in, while coordinating calendars and maintaining records.

The role requires initiative, reliability, and strong IT skills in Excel, Word, and Outlook. The position offers a permanent, full-time schedule (Mon-Fri, 9:00–5:00) at the Slough HQ; experience in health/social care is highly desirable.

Qualifications

• Senior administration experience in a busy office.
• Independent working with minimal supervision.
• Proactive, organised and able to keep work moving.
• Strong IT skills with databases and spreadsheets; proficient in Excel/Word/PowerPoint/Outlook/Teams.
• Excellent written and spoken communication with stakeholders.
• Attention to detail, discretion and professionalism with sensitive information.
• Desirable sector experience in health care, social care, mental health or supported living.
• A-level English and Maths or equivalent; relevant admin/health & social care qualification desirable.

Responsibilities

• Be the first point of contact for new referrals and record information accurately.
• Coordinate assessments, calendars and documentation with assessors and stakeholders.
• Prepare and update support plans and related documents including risk assessments and move-in information.
• Maintain vacancy, capacity, service user, funding and hours data across databases and systems.
• Follow up referrals, costings and funding decisions with clear records.
• Liaise with assessment, operations, care, finance and external partners.
• Maintain confidential and audit-ready service user records.
• Produce regular updates on vacancies, capacity, hours and portals.

Skills

Senior administration experience

Independent working

Self-motivation

Excellent communication skills

Accuracy and judgement

Healthcare/social care sector exposure

Education

A-level English and Maths

Admin/business support or health and social care qualification (desirable)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Teams

Job description

Comfort Care Services Limited is seeking an Office Coordinator to support the Assessments Team. You will manage referrals from enquiry through assessment, funding and move-in, while coordinating calendars and maintaining records.

The role requires initiative, reliability, and strong IT skills in Excel, Word, and Outlook. The position offers a permanent, full-time schedule (Mon-Fri, 9:00–5:00) at the Slough HQ; experience in health/social care is highly desirable.