Senior Referral & Assessment Coordinator

Comfort Care Services Ltd; Slough; On-site; GBP 28,000 - 36,000; Full time

Job summary

Comfort Care Services Ltd in Slough is seeking an experienced Senior Administrator to join the Assessments Team as a Referral & Assessment Coordinator. You will own the administration from initial enquiry through assessment, funding and move-in.

The role suits independent workers who manage complex information and deadlines, with strong IT skills in Office 365 and a proactive, organised approach. Experience in health care, social care or supported living is highly desirable.

Qualifications

• Senior administration experience in a busy office.
• Independent worker who can prioritise and progress tasks with minimal supervision.
• Strong IT and systems ability; proficient with Microsoft Office 365.
• Excellent written and verbal communication with internal and external stakeholders.
• High level of accuracy, discretion and professionalism with sensitive data.
• Experience in health care, social care or supported living is desirable.

Responsibilities

• Act as the first point of contact for new referrals and record information.
• Coordinate assessments, calendars, documentation and communication with assessors and stakeholders.
• Prepare and update support plans, risk assessments, and move-in information.
• Maintain accurate vacancy, capacity, service user, funding and hours information.
• Follow up referrals, costings and funding decisions with clear records.
• Liaise with assessment, operations, care, finance, housing providers and external partners.
• Maintain confidential, audit-ready service user records.
• Produce regular vacancy and capacity updates.

Skills

Senior administration experience

Independent working

Self-motivation

Excel/Office skills

Communication skills

Attention to detail

Sector experience in health/social/ass

Education

A-level English and Maths

Admin/health/social care qualification

Tools

Microsoft Excel

Word

PowerPoint

Outlook

Teams

Job description

Comfort Care Services Ltd in Slough is seeking an experienced Senior Administrator to join the Assessments Team as a Referral & Assessment Coordinator. You will own the administration from initial enquiry through assessment, funding and move-in.

The role suits independent workers who manage complex information and deadlines, with strong IT skills in Office 365 and a proactive, organised approach. Experience in health care, social care or supported living is highly desirable.