Senior Receptionist — Luxury Dining & Guest Experience

Roka---Kuwait; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

World-Class training

Global opportunities

Family meals

Rewards & Recognition

Staff discount

Job summary

ROKA is seeking a Senior Receptionist to welcome guests and uphold the brand’s high standards at our luxury restaurant. You will manage bookings, coordinate seating, and ensure a smooth guest journey in a fast-paced environment.

Join our vibrant team to contribute to memorable dining experiences, collaborate with front-of-house and kitchen teams, and help maintain ROKA’s renowned service energy across our London venues.

Qualifications

• Experience as Senior Receptionist in a luxury high-volume restaurant or similar.
• Strong customer service and guest relation skills.
• Ability to manage bookings and seat guests efficiently.

Responsibilities

• Provide a warm and professional welcome to all guests reflecting high standards.
• Handle bookings and accommodate special requests or preferences.
• Oversee seating process and ensure smooth flow during peak hours.
• Strive for consistent quality of service and guest experience.
• Liaise with front-of-house and kitchen teams for seamless service.

Skills

Senior Receptionist experience

Luxury high-volume restaurant

Team player

Customer-oriented

Job description

ROKA is seeking a Senior Receptionist to welcome guests and uphold the brand’s high standards at our luxury restaurant. You will manage bookings, coordinate seating, and ensure a smooth guest journey in a fast-paced environment.

Join our vibrant team to contribute to memorable dining experiences, collaborate with front-of-house and kitchen teams, and help maintain ROKA’s renowned service energy across our London venues.