Waiter/Waitress

Roka - Mayfair; Greater London; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

World-class training

Global opportunities

Family meals

Rewards & recognition

Dining discount

Job summary

ROKA Mayfair is seeking an enthusiastic Waiter/Waitress to join our front-of-house team in Mayfair, London. You will embody our commitment to exceptional hospitality, ensuring every guest receives a warm, memorable welcome from arrival to departure.

As a key member of our team, you will thrive in a fast-paced, high-volume environment, upholding ROKA's renowned standards. You bring personality, professionalism and a customer-focused approach to deliver outstanding service.

Qualifications

• Experience in premium, high-volume service.
• A genuine love for hospitality and Japanese cuisine.
• Collaborative team player with a customer-focused approach.
• Proactive, friendly and professional with strong communication.

Responsibilities

• Welcome guests warmly and ensure a memorable dining experience.
• Provide attentive service, take orders, and deliver meals promptly.
• Maintain high standards of hygiene and teamwork in a busy service.

Job description

Waiter/Waitress- ROKA Mayfair

ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining:RO represents the vibrant atmosphere, while KA symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.

About the Role

We are seeking an enthusiastic Waiter/Waitress to join our vibrant team at ROKA Mayfair. As a key member of our front‑of‑house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive.

Our Waiters/Waitresses are dedicated, hands‑on, and thrive in a fast‑paced environment, all while upholding ROKA's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us.

Our I deal Waiter/Waitress

You'll embody our values and bring:

• A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences
• Proven experience as a Waiter/Waitress in a premium, high‑volume restaurant environment
• A collaborative spirit, thriving as part of a large and dynamic team
• A warm, customer‑focused approach, with the ability to create memorable moments for every guest

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world‑renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

As part of our team, you'll enjoy:

• World‑Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals are shared daily
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity

At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you.

Working at ROKA offers more than just a job

it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence.

It's a place where passion meets opportunity, and where every team member is valued for their contribution.