Senior Receptionist

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate Receptionist to join their vibrant team. In this role, you will be the face of the company, welcoming guests with warmth and professionalism while ensuring a high standard of service. You will have the opportunity to grow within a dynamic and fast-paced environment, receiving training and development that enhances your skills. Enjoy fantastic perks like discounts at various restaurants and the chance to participate in industry apprenticeships. If you thrive in a busy atmosphere and have a genuine passion for hospitality, this is the perfect opportunity for you to shine!

Benefits

50% off your bill at all Gaucho and M Restaurants

Industry Apprenticeship opportunities

Cycle to work scheme

Access to employee discounts platform

Staff food breakfast and lunchtime

Qualifications

• Previous experience as a Receptionist is essential.
• Enthusiasm for hospitality in a fast-paced environment.

Responsibilities

• Greeting guests warmly and ensuring excellent service.
• Supporting and training new team members effectively.

Skills

Hospitality Enthusiasm

Teamwork

Communication Skills

Job description

Gaucho is looking for an enthusiastic and experienced Receptionist to join one of our teams! The ideal candidate will be passionate and want to grow within a busy, high-end environment. They will demonstrate personality and warmth towards guests, acting as a Gaucho ambassador.

Key Responsibilities

1. Maintaining skills and product knowledge as taught at the Gaucho Academy
2. Attending and responding to all post-academy company training
3. Demonstrating a positive approach to own role and teamwork
4. Supporting, training, and acting as a role model to new team members
5. Completing quality preparation of all duties to set up and close the restaurant and shift to standard
6. Greeting guests warmly and showing them to the bar or restaurant in accordance with Cycle of Service standards
7. Transferring guests elegantly from the bar to the best available table and ensuring they are seated according to Cycle of Service standards
8. Updating and monitoring section, cover, and status information throughout service and informing the manager of any issues
9. Warmly thanking the guest on departure

Requirements

1. Previous experience as a Receptionist
2. Enthusiasm for hospitality and a fast-paced working environment
3. A warm and hospitable personality

Training and Benefits

1. 50% off your bill at all Gaucho and M Restaurants
2. Industry Apprenticeship opportunities, cycle to work scheme, and access to our employee discounts platform
3. Training in the Rare L.A.B
4. Career development and training
5. Staff food breakfast and lunchtime of every day worked