Senior Receptionist

Ascott Hospitality Management UK Ltd.; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is looking for confident Senior Receptionists to join their dynamic Front Office Team in London. This role involves supervising the Front Office team to ensure seamless operations and exceptional customer service. Candidates should be ready to work flexible shifts, including early, late, and occasional night shifts, in a vibrant and fast-paced environment. If you have a passion for hospitality and leadership, this is a fantastic opportunity to advance your career in a supportive and engaging workplace.

Qualifications

• Experience in a similar role with strong customer service skills.
• Ability to lead and supervise a team effectively.

Responsibilities

• Supervise the day-to-day operations of the Front Office team.
• Ensure excellent customer service at all times.

Skills

Customer Service

Team Leadership

Communication Skills

Job description

Job Description

We are seeking confident Senior Receptionists to become part of our Front Office Team at Citadines Holborn-Covent Garden London. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion.

As our Senior Receptionist, you will:

• Be responsible for the day-to-day supervision of the Front Office team.