Dental Receptionist

Chelsea House Dental; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading dental practice in the heart of Chelsea as a Dental Receptionist. In this full-time role, you'll be the welcoming face for our patients, ensuring exceptional customer service and smooth operations at the front desk. Your organizational skills will shine as you manage appointments and assist with patient inquiries. This is an exciting opportunity to work in a supportive environment with a dedicated team, where your contributions will make a significant impact on patient experiences. If you're passionate about providing outstanding service and thrive in a fast-paced setting, we want to hear from you!

Benefits

Competitive Pay

Professional Growth Opportunities

Supportive Work Environment

Qualifications

• Experience in a receptionist role, preferably in a dental setting.
• Knowledge of dental procedures and patient management.

Responsibilities

• Greet patients and manage appointment bookings efficiently.
• Handle administrative tasks and maintain patient records.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Dental Software Proficiency

Education

High School Diploma

Experience in Dental Practice

Tools

Dental Software

Office Management Systems

Job description

Full-Time Dental Receptionist Location: Chelsea House Dental, Central London
Salary: £13.00 - £15.00 per hour, based on experience
Hours: Full-time (40 hours per week, Monday – Friday, 9:00 AM – 6:00 PM)

About Us: Chelsea House Dental is a leading provider of Private and NHS dental care, dedicated to delivering exceptional patient experiences in the heart of Chelsea. Our professional and friendly team creates a welcoming and supportive environment for our diverse patient base.

About the Role: We are looking for a highly organised and personable Dental Receptionist to be the first point of contact for our patients. You will play a vital role in delivering outstanding customer service while ensuring the smooth operation of the clinic's front desk.

Key Responsibilities: Patient Interaction:

• Greet patients warmly, ensuring a positive and welcoming experience.
• Assist with patient inquiries, check-ins, and appointment bookings.
• Provide information on clinic services, procedures, and payment options.

Appointment Scheduling:

• Manage and optimise the appointment schedule efficiently.
• Coordinate with dentists and specialists to ensure seamless workflow.
• Confirm and remind patients of upcoming appointments.

Administrative Support:

• Handle incoming calls, emails, and patient inquiries professionally.
• Perform general administrative tasks, including data entry and maintaining patient records.

Office Organization:

• Maintain a clean and well-organised reception area.
• Manage office supplies and liaise with vendors as needed.

What We’re Looking For:

• Previous experience in a receptionist or customer service role (dental practice experience is required).
• Knowledge of dental clinic procedures, including handling patient forms, payments, and treatment coordination.
• Excellent communication and interpersonal skills – friendly, professional, and approachable.
• Strong organisational and multitasking abilities in a fast-paced environment.
• Proficiency in dental software and office management systems (preferred).

Why Join Us?

• Competitive pay and a supportive work environment.
• Opportunities for professional growth and development.
• Work alongside a dedicated team in a well-established dental practice.