Senior Quality Manager — ISO 9001 for Major Infrastructure

Millbank Holdings; Cockermouth; On-site; GBP 60,000 - 85,000; Full time

Job summary

Millbank Holdings Ltd is seeking an experienced Quality Manager to lead quality assurance across major infrastructure and construction projects in the UK. You will champion ISO 9001 compliance, drive audits, manage non-conformances and embed continuous improvement within project teams.

The role involves site visits, audits, and collaboration with engineering, construction and commercial teams to enhance project outcomes and ensure traceability of quality records.

Qualifications

• Proven experience as a Quality Manager, QA Manager, QA/QC Manager or similar.
• Experience in construction, civil engineering, infrastructure, utilities, rail, energy, nuclear or major projects.
• Strong understanding of Quality Management Systems and ISO 9001 requirements.
• Experience undertaking audits, inspections and assurance activities.
• Experience managing non-conformances, root cause analysis and corrective action processes.
• Strong stakeholder management and communication skills.
• Experience developing project quality plans and quality documentation.
• Excellent analytical and problem-solving abilities.
• Ability to influence project teams and operational leadership.

Responsibilities

• Lead the implementation, maintenance and continual improvement of Quality Management Systems.
• Promote a strong quality culture across project and business teams.
• Ensure compliance with ISO 9001 standards, client requirements and company procedures.
• Develop and maintain project quality plans, ITPs and related documentation.
• Conduct internal audits, site inspections and assurance reviews.
• Manage non-conformances, corrective actions and lessons learned processes.
• Monitor project quality performance and report against KPIs.
• Support project teams with quality-related issues and best practice guidance.
• Coordinate external audits and client assurance activities.
• Review quality documentation to ensure compliance and traceability.
• Collaborate with engineering, construction and commercial teams to improve outcomes.
• Investigate quality incidents and identify opportunities for improvement.
• Deliver training and awareness sessions to promote quality excellence.

Skills

Quality management

Auditing

Root cause analysis

Continuous improvement

Stakeholder management

Communication

Quality documentation

Education

Engineering/Quality-related degree

CQI/IRCA membership

Job description

Millbank Holdings Ltd is seeking an experienced Quality Manager to lead quality assurance across major infrastructure and construction projects in the UK. You will champion ISO 9001 compliance, drive audits, manage non-conformances and embed continuous improvement within project teams.

The role involves site visits, audits, and collaboration with engineering, construction and commercial teams to enhance project outcomes and ensure traceability of quality records.