Senior Quality Manager

Millbank; Swindon; On-site; GBP 50,000 - 70,000; Full time

Job summary

Millbank is seeking a Quality Manager to enhance quality across significant infrastructure projects in the UK. You will play a pivotal role in driving the quality strategy, developing Quality Plans, and leading improvement initiatives in a highly regulated environment.

Applicants should have a strong background in quality management and ideally experience in construction engineering. This role offers opportunities for influencing senior stakeholders and cross-functional collaboration.

Qualifications

• Strong background in quality management within construction engineering or major infrastructure.
• Experience supporting bids ECI phases and early project mobilisation.
• Knowledge of ISO 19650 and document numbering standards.

Responsibilities

• Support strategic quality planning and contribute to business-wide quality initiatives.
• Develop Quality Plans and documentation for project start-up.
• Deliver internal audits in line with the company audit schedule.

Skills

Quality management

Document control processes

Stakeholder influence

Analysing quality data

MS Office proficiency

Tools

ProjectWise

4Projects

ASite

Themis

Job description

Are you looking for a role where you can shape quality culture across an entire business, not just a single project?

Have you led quality management activities across major infrastructure or engineering projects, including ISO 9001 auditing and supply chain assurance?

Can you demonstrate experience developing and implementing Quality Plans, improvement initiatives and governance frameworks within a highly regulated environment?

The Opportunity

Are you ready to step into a role where you can shape quality excellence across major UK infrastructure projects? This opportunity has arisen due to continued expansion and increased demand for high-level quality leadership across a diverse project portfolio. You’ll be joining a respected Tier 1 contractor working on nationally significant programmes, where quality, assurance and continuous improvement sit at the heart of delivery.

You’ll play a pivotal role in driving quality strategy, leading improvement initiatives, supporting early stage project mobilisation, and ensuring robust governance across the business. With exposure to senior stakeholders, complex engineering environments and a culture that values innovation, this role offers genuine influence, long-term career development and the chance to leave a lasting legacy.

Your duties and responsibilities

• Support strategic quality planning and contribute to business wide quality initiatives
• Develop Quality Plans and documentation for bids ECI phases and project start up
• Act as the initial Quality Manager during mobilisation of new projects
• Deliver internal audits in line with the company audit schedule
• Conduct supplier reviews supply chain assurance visits and external audit support
• Maintain and manage nonconformity logs ensuring timely closure
• Visit active projects to review quality performance and provide guidance
• Lead or support quality improvement projects and business improvement planning
• Facilitate lessons learned forums and ensure insights are shared across teams
• Deliver training and coaching on quality matters to non quality staff
• Support communication campaigns such as World Quality Week
• Attend industry seminars and share learning with the wider business
• Promote required cultures such as Nuclear Safety and Collaboration
• Deputise for the Head of Quality Management when required

You will have the following qualifications & experience

• Strong background in quality management within construction engineering or major infrastructure
• Ability to develop Quality Plans procedures and assurance documentation
• Experience supporting bids ECI phases and early project mobilisation
• Strong understanding of document control processes and EDMS platforms such as ProjectWise 4Projects ASite Themis
• Knowledge of ISO 19650 and document numbering standards
• Experience in supply chain quality supplier assessment or development
• Ability to analyse quality data identify trends and drive improvement
• Confident communicator able to influence stakeholders at all levels
• Competent in MS Office particularly Excel and Word

It’s great if you also have the following

• Experience in nuclear defence utilities or other highly regulated sectors
• Exposure to large Tier 1 contractor environments
• Experience delivering training or coaching on quality topics
• Knowledge of integrated management systems
• Experience supporting second and third party audits
• Familiarity with business wide improvement planning and cultural development

The setting for the role

You will be based within a central quality function supporting multiple major UK projects. The role involves regular engagement with project teams supply chain partners and senior stakeholders. Expect a blend of office based work site visits and cross functional collaboration all within a business committed to safety innovation and continuous improvement.