Senior Quality Assurance Manager

JR United Kingdom; Wrexham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

An established financial services firm seeks a Senior Quality Assurance Manager to lead QA efforts in secured lending. This permanent role based in Wrexham offers leadership opportunities and a chance to shape operational policies while working in a hybrid environment.

Qualifications

• Demonstrable experience in quality assurance within financial services.
• Secured lending (mortgage) experience is essential.
• Management experience is desirable.

Responsibilities

• Managing the QA framework and leading reviews of customer interactions.
• Collaborating with third parties, internal stakeholders, and operations functions.

Skills

Quality Assurance

Operational Policies

Team Leadership

Job description

Social network you want to login/join with:

Senior Quality Assurance Manager, Wrexham

Client:

InterQuest Group

Location:

Wrexham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

InterQuest is supporting an established and growing FS firm in identifying a Senior QA Manager to join the bank focused on secured lending.

The role offers the opportunity to lead a team, support operational policies and processes, and ensure customer interactions are managed in line with internal and regulatory requirements.

This is a permanent position based in the Chester/North Wales area with good hybrid working arrangements.

Responsibilities include:

• Managing the QA framework
• Leading reviews of customer interactions and managing QA assessments
• Collaborating with third parties, internal stakeholders, and operations functions

Requirements:

• Demonstrable experience in quality assurance within financial services
• Secured lending (mortgage) experience is essential
• Management experience is desirable

If interested, please click apply for consideration.