Senior Quality Assurance Manager

JR United Kingdom; Chester; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A reputable financial services firm is seeking a Senior Quality Assurance Manager in Chester to lead QA initiatives and ensure compliance with operational policies. This permanent position offers good hybrid working arrangements and opportunities for leadership in a growing company.

Qualifications

• Experience in quality assurance within financial services is mandatory.
• Knowledge in secured lending (mortgage) is essential.
• Management experience is desirable.

Responsibilities

• Manage the QA framework effectively.
• Lead reviews of customer interactions and manage QA assessments.
• Collaborate with third parties and internal stakeholders.

Skills

Quality Assurance

Customer Interaction Compliance

Collaboration

Job description

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Senior Quality Assurance Manager, Chester

Client:

InterQuest Group

Location:

Chester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

InterQuest is currently supporting an established and growing FS firm in identifying a Senior QA Manager to join the bank focused on secured lending.

The role offers the opportunity to lead a team, support operational policies and processes, and ensure customer interactions comply with internal and regulatory requirements.

This is a permanent position based in the Chester/North Wales area with good hybrid working arrangements.

Responsibilities include:

• Managing the QA framework
• Leading reviews of customer interactions and managing QA assessments
• Collaborating with third parties, internal stakeholders, and operations functions

Qualifications needed:

• Demonstrable experience in quality assurance within financial services
• Secured lending (mortgage) experience is essential
• Management experience is desirable

If this sounds like you, please click apply for consideration.