Senior Quality Assurance Manager

JR United Kingdom; Warrington; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A financial services firm is seeking a Senior Quality Assurance Manager in Warrington to lead the QA team focused on secured lending. This permanent position offers flexible hybrid working and involves managing customer interactions in compliance with regulatory standards.

Qualifications

• Proven experience in quality assurance within financial services.
• Experience in secured lending (mortgages) is essential.
• Management experience is desirable.

Responsibilities

• Managing the QA framework.
• Leading reviews of customer interactions and managing QA assessments.
• Collaborating with third parties, internal stakeholders, and operations teams.

Skills

Quality Assurance

Risk Management

Collaboration

Job description

Social network you want to login/join with:

Senior Quality Assurance Manager, Warrington, Cheshire

Client:

InterQuest Group

Location:

Warrington, Cheshire

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

16.06.2023

Expiry Date:

31.07.2023

Job Description:

InterQuest is currently supporting an established and growing financial services firm in identifying a Senior QA Manager to join their team, focused on secured lending.

The role offers the opportunity to lead a team, support operational policies and processes, and ensure customer interactions are managed in line with internal and regulatory requirements.

This is a permanent position based in the Chester/North Wales area with flexible hybrid working arrangements.

Responsibilities include:

• Managing the QA framework
• Leading reviews of customer interactions and managing QA assessments
• Collaborating with third parties, internal stakeholders, and operations teams

Requirements:

• Proven experience in quality assurance within financial services
• Experience in secured lending (mortgages) is essential
• Management experience is desirable

If you are interested, please click apply for consideration.