Senior QA: Quality Improvement & Compliance (Manufacturing)

Contract Personnel Ltd; North Walsham; On-site; GBP 35,000 - 50,000; Full time

Job summary

Contract Personnel Ltd is seeking a proactive Senior Quality Assurance professional to support quality, compliance and continuous improvement within a manufacturing environment. You will promote a zero-defect culture and help drive quality excellence across the business.

The role includes internal audits, CAPA, investigations of customer complaints, SPC monitoring and ensuring regulatory requirements are met. On-site at North Walsham with potential career progression into QHSE leadership.

Qualifications

• Experience in a quality assurance role in FMCG or manufacturing.
• Knowledge of quality management systems and standards such as BRCGS or ISO 9001.
• Understanding of SPC, root cause analysis and corrective actions.
• Strong analytical, organisational and problem-solving skills.
• Excellent communication and attention to detail.
• Proficient in Microsoft Office and quality data analysis.
• Ability to work collaboratively and support development of others.

Responsibilities

• Support the development and maintenance of quality management systems, policies and procedures.
• Conduct internal audits, support external audits and manage CAPA.
• Investigate customer complaints and non-conformances using root cause analysis.
• Monitor process capability using SPC and analyse quality performance data.
• Ensure products meet required specifications, quality standards and regulatory requirements.
• Maintain calibration systems, quality documentation and customer compliance records.
• Support quality training, coaching and continuous improvement initiatives.

Skills

Quality assurance

Auditing

SPC

Root cause analysis

Problem-solving

Communication

Analytical

Microsoft Office

Tools

CAPA software

MS Excel

Job description

Contract Personnel Ltd is seeking a proactive Senior Quality Assurance professional to support quality, compliance and continuous improvement within a manufacturing environment. You will promote a zero-defect culture and help drive quality excellence across the business.

The role includes internal audits, CAPA, investigations of customer complaints, SPC monitoring and ensuring regulatory requirements are met. On-site at North Walsham with potential career progression into QHSE leadership.