Senior QA & Process Improvement Lead

Contract Personnel Limited; North Walsham; On-site; GBP 40,000 - 55,000; Full time

Job summary

Contract Personnel Limited seeks a proactive Senior Quality Assurance professional to uphold quality, compliance and continuous improvement in a manufacturing setting. You will drive defect reduction, process improvements and a culture of quality excellence and product safety across the business.

This on-site, full-time role offers the opportunity to influence quality performance, support audits, and mentor others within a dynamic FMCG/manufacturing environment.

Qualifications

• Experience in a quality assurance role within FMCG/manufacturing.
• Knowledge of quality management systems e.g. ISO 9001 and/or BRCGS.
• Understanding of SPC, root cause analysis and corrective actions.
• Excellent communication and analytical skills.

Responsibilities

• Support the development and maintenance of quality management systems, policies and procedures.
• Conduct internal audits and support external audits; manage CAPA.
• Investigate customer complaints and non-conformances; perform root cause analysis.
• Monitor process capability using SPC and analyse quality performance data.
• Ensure products meet specifications, quality standards and regulatory requirements.
• Maintain calibration systems, quality documentation and customer compliance records.
• Support quality training, coaching and continuous improvement initiatives.

Skills

Quality Assurance

Audits

SPC

Root Cause Analysis

Data Analysis

Problem Solving

Communication

Microsoft Office

Quality Documentation

Team Collaboration

Job description

Contract Personnel Limited seeks a proactive Senior Quality Assurance professional to uphold quality, compliance and continuous improvement in a manufacturing setting. You will drive defect reduction, process improvements and a culture of quality excellence and product safety across the business.

This on-site, full-time role offers the opportunity to influence quality performance, support audits, and mentor others within a dynamic FMCG/manufacturing environment.