Senior QA Lead — Public Sector Digital Telephony

DWP Digital

Manchester

On-site

GBP 48,000 - 68,000

Full time

12 days ago
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Job summary

DWP Digital in Manchester is seeking an outstanding Senior QA Tester to help modernise digital telephony services for the UK Government. You will lead a team of testers, set test strategy, and oversee testing across releases to ensure quality and timely delivery.

The role involves risk-based testing, shifting left to catch defects early, coordinating functional and non-functional tests, and communicating findings clearly to senior stakeholders.

Qualifications

  • Experience leading QA teams and defining test strategy.
  • Proven ability to implement risk-based testing across projects.
  • Hands-on experience with manual and automated testing and test scripting.
  • Strong communication with senior stakeholders and cross-functional teams.

Responsibilities

  • Provide technical leadership to a team of Testers and oversee tested products.
  • Drive the overall Test Process and set the test strategy and approach.
  • Ensure testing breadth/depth with risk-based planning for releases.
  • Coordinate functional and non-functional testing; guide test planning.
  • Oversee levels of functional system testing to support release readiness.
  • Define test requirements, specifications and conditions; report risks and outcomes to stakeholders.
  • Adopt a shift-left approach to reduce defects early in the process.
  • Produce and execute test scripts and expected results; ensure quality against Acceptance Criteria.
  • Analyse failures and liaise with development teams to determine root causes and actions.
  • Provide estimates for new work on behalf of the wider test team.

Skills

Test leadership
Test strategy
Risk-based testing
Manual testing
Automated testing
Stakeholder communication
Shift-left

Job description

DWP Digital in Manchester is seeking an outstanding Senior QA Tester to help modernise digital telephony services for the UK Government. You will lead a team of testers, set test strategy, and oversee testing across releases to ensure quality and timely delivery.

The role involves risk-based testing, shifting left to catch defects early, coordinating functional and non-functional tests, and communicating findings clearly to senior stakeholders.

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