Senior Qa

Contract Personnel Limited; North Creake; On-site; GBP 40,000 - 60,000; Full time

Job summary

Contract Personnel Limited is seeking a proactive Senior Quality Assurance professional to support quality, compliance and continuous improvement within a manufacturing environment at our North Walsham site in the United Kingdom. You will play a key role in maintaining quality standards, reducing defects and promoting a culture of quality excellence and product safety across the business.

The role involves developing and maintaining quality management systems, conducting internal audits,

Qualifications

• Experience in quality assurance within FMCG/manufacturing.
• Knowledge of quality management systems and internal auditing.
• Understanding of CAPA and problem-solving techniques.
• Strong analytical and communication skills.

Responsibilities

• Support the development and maintenance of quality management systems, policies and procedures.
• Conduct internal audits, support external audits and manage CAPA.
• Investigate customer complaints and non-conformances using root cause analysis.
• Monitor process capability using SPC and analyse quality performance data.
• Ensure products meet specifications, standards and regulatory requirements.
• Maintain calibration systems, quality documentation and customer compliance records.
• Support quality training, coaching and continuous improvement initiatives.

Skills

Quality management

Auditing

Root cause analysis

Data analysis

Tools

Microsoft Office

Job description

We are seeking a proactive Senior Quality Assurance professional to support quality, compliance and continuous improvement within a manufacturing environment.

You will play a key role in maintaining quality standards, reducing defects, improving processes and promoting a culture of quality excellence and product safety across the business.

Key Responsibilities

• Support the development and maintenance of quality management systems, policies and procedures.
• Conduct internal audits, support external audits and manage corrective and preventative actions (CAPA).
• Investigate customer complaints and non-conformances, using root cause analysis and problem-solving techniques.
• Monitor process capability using Statistical Process Control (SPC) and analyse quality performance data.
• Ensure products meet required specifications, quality standards and regulatory requirements.
• Maintain calibration systems, quality documentation and customer compliance records.
• Support quality training, coaching and continuous improvement initiatives across the business.

About You

• Experience in a quality assurance role, ideally within FMCG or manufacturing.
• Knowledge of quality management systems, internal auditing and relevant standards such as BRCGS or ISO 9001.
• Understanding of SPC, root cause analysis and corrective actions.
• Strong analytical, organisational and problem-solving skills.
• Excellent communication skills and attention to detail.
• Proficient in Microsoft Office and quality data analysis.
• Ability to work collaboratively, manage priorities and support the development of others.

Desirable:

Internal auditing qualifications, HACCP or product safety knowledge, IOSH training, laboratory experience or Six Sigma certification.

The Opportunity

This is an excellent opportunity to drive quality improvement, strengthen compliance and help build a zero-defect culture, with potential career progression into a Quality or QHSE management role.

This is is full-time, permanent position, based on-site at their North Walsham location.