Senior Provider Payments Lead for Social Care

Hampshire County Council; Winchester; Sur place; GBP 51 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health Assured EAP

Local Government Pension Scheme

Generous annual leave

Occupational sick pay

Résumé du poste

Hampshire County Council seeks a Provider Payments Team Manager to lead and develop the Carer & Provider Payment Support Team, driving accurate, efficient social care payments and positive outcomes for providers, carers and service users.

You will oversee strategy, service development and performance, building strong relationships with partners while delivering continuous improvement and excellent customer service.

Qualifications

• Substantial senior management experience leading multiple sub-teams in a payment or related service.
• Strong knowledge of social care payment processes and relevant legislation.
• Excellent organisational and planning skills with ability to manage priorities and risks.
• Continuous improvement mindset with ability to implement practical solutions.
• Excellent communication and stakeholder management across diverse audiences.

Responsabilités

• Act as ambassador for the Carer & Provider Payment Support Team and promote high standards.
• Review and improve processes using data and insights to drive improvements.
• Lead end-to-end processes, service developments and business improvement initiatives.
• Lead and develop managers and teams to foster accountability and service excellence.
• Build and maintain relationships with providers, Direct Payment recipients and stakeholders.

Connaissances

Senior leadership

Stakeholder management

Continuous improvement

People management

Strategic planning

Description du poste

Hampshire County Council seeks a Provider Payments Team Manager to lead and develop the Carer & Provider Payment Support Team, driving accurate, efficient social care payments and positive outcomes for providers, carers and service users.

You will oversee strategy, service development and performance, building strong relationships with partners while delivering continuous improvement and excellent customer service.