Senior Property Services Officer

Castle View Personnel Ltd; Invergordon; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Enhanced annual leave entitlement

Development and training opportunities

Day one sick pay

Company pension scheme

Access to an employee assistance 프로그램

Job summary

Castle View Personnel Ltd seeks a proactive Senior Property Services Officer – Assets and Repairs to join the Property Services team across the Highlands. You will oversee maintenance programmes, drive repairs performance and support long-term investment decisions.

With line management responsibility for colleagues, you will balance customer outcomes with value for money, attend out-of-hours shifts, and combine office/remote working with occasional site visits across the Highlands.

Qualifications

• Experience in supervisory/management roles within property-related environments (facilities management, housing, construction, property management or engineering).
• Knowledge of responsive repairs, planned maintenance and asset management.
• Experience in managing contractors, monitoring performance and delivering services or projects against budgets and KPIs.

Responsibilities

• Maintain properties to a high standard and deliver excellent customer outcomes.
• Pro-actively drive repairs performance and monitor budgets; support planned investment programmes.
• Manage contractor performance and use asset data to support long-term investment decisions.
• Line management responsibility for some Property Services team members.
• Participate in out-of-hours cover rota (approx. three times per year).
• Combine office and remote working with occasional site visits across the Highlands.

Skills

Supervisory experience

Budget monitoring

Contractor management

Analytical skills

Leadership

Customer focus

Job description

Our client is looking to appoint a proactive Senior Property Services Officer – Assets and Repairs to join their Property Services team.

Duties

Working closely with the Property Services Manager and Senior Officer colleagues, ensuring properties are maintained to a high standard, whilst delivering excellent customer outcomes and achieving value for money.

Pro-actively driving repairs performance and monitoring budgets, contributing to the development of planned investment programmes, managing contractor performance and using asset data to support long-term investment decisions.

Line management responsibility for some members within the Property Services team.

Participate in the out-of-hours cover rota, providing support outside normal working hours when required. This commitment is expected to be approximately three times per year and will be planned in advance wherever possible.

This position offers a mix of office and remote working, along with occasional site visits across the Highlands.

Person Specification

Demonstrable experience of working in a supervisory, senior or management position within a property related environment, for example facilities management, housing, construction, property management or engineering.

Knowledge and understanding of responsive repairs, planned maintenance and asset management.

Experience of managing contractors, monitoring performance and delivering services or projects against budgets and KPIs.

Strong analytical, organisational and problem-solving skills, with the ability to interpret data to support decision-making.

Excellent communication and leadership skills, with a customer-focused approach and the ability to build effective working relationships.

Full UK driving licence with access to a vehicle

We value our employees and offer many benefits including but not limited to:

• Enhanced annual leave entitlement
• Development and training opportunities
• Day one sick pay
• Company pension scheme
• Access to an employee assistance program available 24/7
• Family friendly policies