Senior Property Portfolio & Operations Manager

ZipRecruiter; London; On-site; GBP 55,000 - 60,000; Full time

Job summary

A leading real estate investment firm seeks a Senior Property Portfolio & Operations Manager for its London office. The successful candidate will oversee a diverse portfolio, ensuring operational excellence and facilitating strategic growth over the next few years. This role offers significant career advancement in a dynamic environment, focused on property management and compliance.

Qualifications

• Proven track record in property operations.
• Experience with institutional or non-AST lease agreements.
• Comfortable operating at strategic and hands-on levels.

Responsibilities

• Oversee day-to-day operations of a residential and mixed-use portfolio.
• Manage block services, service charges, and contractor compliance.
• Prepare operational updates and reports for weekly board meetings.

Skills

Property operations

Block management

Leasehold compliance

Service charge structuring

Performance benchmarking

Education

MRICS

MARLA

Job description

Job Description

Senior Property Portfolio & Operations Manager

Location: London (with travel to surrounding areas)

Salary: £55,000 – £60,000 + performance-linked bonus

Full-time, permanent

Work Model: On-site, Monday to Friday (with occasional weekend availability)

Macdonald and Company are exclusively partnered with a privately held real estate investment and development business to appoint a Senior Property Portfolio & Operations Manager.

The business is family-led and commercially driven, with a diverse and expanding portfolio that includes residential blocks, mixed-use schemes, and a growing number of institutional leasehold arrangements.

The role reports directly into the board and is viewed as a strategic hire, with a clear pathway toward leading the operational side of the business within the next 3–5 years.

Key Responsibilities:

• Oversee the day-to-day operations of a residential and mixed-use portfolio (850+ units and growing)
• Manage block services, service charges, and contractor compliance
• Drive operational performance through interpretation of KPIs and yield targets
• Lead on void reduction, maintenance oversight, and lease compliance
• Support the structuring and negotiation of commercial-style leases with care providers, housing associations, and local authorities
• Prepare operational updates and reports for weekly board meetings
• Coordinate with internal teams and external agents to ensure high performance and minimal disruption across the portfolio
• Contribute to upcoming development and expansion projects, including the mobilisation of a 100-unit residential scheme

The Ideal Candidate:

• Has a proven track record in property operations, block management, and leasehold compliance
• Brings experience working with institutional or non-AST lease agreements (e.g. care, housing associations, or council leasing models)
• Understands service charge structuring, performance benchmarking, and compliance frameworks
• Is comfortable operating at both strategic and hands-on levels
• Demonstrates commercial awareness and a practical understanding of property-related financial targets (e.g. monthly rent roll, void impact)
• Is seeking an opportunity to grow into a senior leadership role and contribute to the scaling of a high-value portfolio

Desirable Backgrounds:

• Build to Rent, Housing Associations, Principal-Led Developers, Family Offices, Real Estate Investment Firms
• Experience in launch and mobilisation of resi schemes or portfolio acquisitions
• MRICS, MARLA, or equivalent professional qualifications are an advantage

This role is exclusively managed by Vianney Dinnall-Sadler. For a confidential discussion, please apply with your CV or reach out directly to arrange an introductory conversation.