Senior Property Manager

Chaseevans; Greater London; On-site; GBP 35,000; Full time

Benefits offered by this job

Employee Assistance Programme

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Support for professional development

Job summary

A renowned market-leading letting agency is seeking a Senior Property Manager to join their team in Greater London. The successful candidate will handle property communications, inspections, and deposit processes while exhibiting strong interpersonal and organizational skills. This role offers a competitive salary of £35,000 pa and various benefits aimed at fostering employee well-being and development. Join a company committed to diversity and a rewarding workplace culture.

Qualifications

• Previous experience in property management is advantageous but not mandatory.
• Ability to effectively organise and prioritise tasks.
• Excellent telephone etiquette.

Responsibilities

• Respond to communications from landlords and residents via email and phone.
• Carry out Property Inspections when due.
• Co-ordinate the deposit release process at the end of a tenancy.
• Negotiate deposit deduction proposals between the Tenant & Landlord.

Skills

Strong interpersonal skills

Proactive and optimistic attitude

Problem-solving capabilities

Attention to detail

Computer proficiency

Job description

Welcome to Chase Evans a renowned market-leading letting agency with a global presence, spanning London, Singapore, and Hong Kong. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 12 offices and over 145 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a SeniorProperty Manager. This role offersOTE of £35,000 pa.

Let's talk about the role. It involves:

• Respond to communications from landlords and residents via email and phone. Instruction, monitoring, and liaison with regular maintenance contractors.
• Authorisation of invoices against instructed work.
• Carry out Property Inspections when due (follow through with issues found during inspection).
• Organise Gas Safety Certificates, Cylinder Services and Energy Performance Certificates as required
• Data input/upkeep for annual assessments (GSC, EPC, PAT)
• Liaise with Insurance Companies – Initiate formal written claim. Obtain comparative quotes for damage.
• Coordinate replacement furniture/fittings as authorised during the tenancy and acquisition of keys/fobs/remotes/permits.
• Deal with escalated out of hour’s issues through access during evenings, weekends and the Christmas period.
• Administer management keys to authorised contractors for maintenance purposes.
• Co-ordinate the deposit release process at the end of a tenancy
• Liaise with the inventory company and/or negotiator in arranging works prior to and after the vacate date; end of tenancy cleans where required.
• Manage the return of tenant’s keys upon vacate date and arrange keys for inventory clerks/negotiators if requested for move ins
• Upon receipt of check out report, process the report and determine any monies for damages, dilapidations and communal water/heating charges from the tenants deposit
• Determine any outstanding rent and any unpaid invoices from the tenant’s deposit.
• Negotiate as required the deposit deduction proposal between the Tenant & Landlord. Upon agreement on the deposit release, process the deposit.
• Process any deductions due to the Landlord and advise Accounts
• Manage and oversee any deposit release that has been escalated to arbitration.

We're not just looking for someone who fits our team; we want to be a good fit for you too!

We're looking for individuals with qualities such as:

• Previous experience in property management is advantageous but not mandatory.
• Demonstrate a proactive and optimistic attitude, coupled with strong interpersonal and communication skills for effective collaboration within a team.
• Display the ability to efficiently organise and prioritise tasks and responsibilities.
• Exhibit problem-solving capabilities, meticulous attention to detail, reliability, punctuality, and maintain excellent telephone etiquette.
• Possess computer proficiency and comfort with the software suite necessary for executing and overseeing daily tasks.

At Chase Evans we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We’ve got you covered with that important pension pot.
• We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our peopletogether. So work hard, and then socialise even harder!

We’re excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication. At Chase Evans, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!

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