Senior Programme Coordinator – Higher Education Operations

University-of-Oxford; Oxford; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

38 days holiday

Oxford staff pension scheme

Bus travel discount

Subsidised onsite catering

University benefits

Job summary

Saïd Business School at the University of Oxford is seeking a Senior Programme Coordinator to ensure the effective delivery of Executive Diploma and MSc programmes. You will oversee Programme Coordinators, manage workloads, and maintain a high-quality experience for students and stakeholders.

Working with Programme Managers, you will resolve operational issues, improve processes, and strengthen team capability.

Qualifications

• Significant experience of programme coordination, administration or operational delivery within higher education or a similarly complex environment.
• Highly organized and detail-oriented with the ability to manage competing priorities and deadlines.
• Excellent written and verbal communication and strong interpersonal skills.

Responsibilities

• Programme Delivery: Coordinate the effective delivery of Executive Diploma and MSc modules, events and activities, including venues, catering, AV/IT, materials, accommodation and communications.
• Team Supervision: Supervise and support Programme Coordinators, allocate workloads, monitor delivery, and contribute to recruitment, induction, training and development.
• Operational Planning: Manage schedules, timelines, bookings and competing priorities, proactively resolving operational issues and escalating risks where appropriate.
• Process Improvement: Develop and improve operational procedures, guidance, trackers and planning tools to enhance efficiency, consistency and programme delivery.
• Financial & Administrative Support: Coordinate purchase orders, invoices, expenditure monitoring, procurement activities, programme data and student evaluation reporting.
• Stakeholder & Team Coordination: Build effective relationships with students, faculty, colleagues, suppliers and external stakeholders, providing guidance and high-quality operational support.

Skills

Programme coordination

Operational delivery

Communication skills

Team supervision

Job description

Saïd Business School at the University of Oxford is seeking a Senior Programme Coordinator to ensure the effective delivery of Executive Diploma and MSc programmes. You will oversee Programme Coordinators, manage workloads, and maintain a high-quality experience for students and stakeholders.

Working with Programme Managers, you will resolve operational issues, improve processes, and strengthen team capability.